▷ Urgent Relationship Manager

2 weeks ago


Mumbai, India Acme Services Full time

Job Description Responsibilities: - Direct Field Sales (B2C): Take full responsibility for direct sales activities (Field Sales) at prospect sites, focusing on B2C sales within the PAN Mumbai, Navi Mumbai, Western, Central, and Harbor areas. - Lead Generation & Appointment Setting: Proactively generate and source prospects, including through cold calling in the open market, and effectively schedule appointments for sales meetings. - End-to-End Sales Cycle: Manage the complete sales cycle from lead generation and appointment scheduling to personally meeting prospects and successfully closing sales. - Effective Sales Presentations: Deliver compelling and persuasive sales presentations directly to prospects at their location. - Diverse Sales Channels Management: Handle and optimize various sales channels, including direct meetings, exhibition sales, and web-generated leads. - Referral Program Management: Actively manage and leverage Happy Family Reference Programmes (HFRP) to generate new leads and sales. - Customer Issue Resolution: Effectively handle and resolve customer issues and escalations, ensuring high levels of customer satisfaction. - Customer Direct Sales: Excel in a Customer Direct Sales Officer (CDSO) profile, focusing on direct-to-consumer sales. - Relationship Building: Develop and maintain strong interpersonal relationships with prospects and customers. Required Skills: - Proven experience in direct B2C field sales, preferably in membership or policy-kind sales. - Strong ability to generate leads through cold calling and open market strategies. - Proficiency in scheduling and conducting sales appointments. - Excellent presentation skills for effective delivery of sales pitches. - Capability to manage diverse sales channels (direct meetings, exhibitions, web leads). - Ability to handle customer issues and escalations effectively. - Strong interpersonal relations skills. - Pleasant personality and excellent communication skills (English proficiency highly preferred). - Highly enthusiastic, diligent, and committed to long-term engagement. - Strong decision-making abilities. - Possesses a Go Getter attitude.



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