Manager, Hris

3 days ago

Mumbai Maharashtra, India GXO Logistics Full time

Context Job Purpose We are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker situations You will lead a team of analysts and senior analysts guiding them towards service delivery with Quality Speed and Compliance Key responsibilities Main responsibilities include but are not limited to Team Leadership Development Lead mentor and grow a team of analysts senior analysts and lead analysts Foster a culture of innovation continuous learning and belonging Ticket Management and Invoicing SNOW - Ticket Resolution Fieldglass Tier 2 System Update Payroll Invoicing - Weekly Processing Resolution Incentive Approvals Tracking Scorecard Management Cross-Functional Collaboration Escalating and resolving potential issues by calling them to the attention of the department head and identifying potential solutions and act as point of escalation for complex contingent worker situations Stakeholder Engagement Serve as liaison between staff and senior leaders regarding proposals project updates and planning Technology Support Fieldglass product management Releases enhancements testing Product education Experience Required 5 years of experience in managing Fieldglass or similar HRIS systems 3 years experience in a leadership role People management networking and cross-functional connectivity Strategic planning Experience of working in a cross-cultural environment Proven ability to collaborate with teams across diverse regions Skills Required Bachelor s degree any field Understanding of contingent labor program and VMS systems Excellent communication collaboration and stakeholder management skills Excellent analytical and problem-solving abilities Excellent planning skills and a team player with a collaborative approach Influence with a positive and professional attitude

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