Ecommerce Manager

1 week ago

Mount Abu, India Uni Seoul Full time

About the Company Uni Seoul is a fast-growing Korean-inspired lifestyle brand offering modern, minimal, and functional products across home, beauty, accessories, and stationery. We blend clean design with everyday utility to bring the contemporary Seoul aesthetic to India. We’re a young, agile team focused on quality, affordability, and great customer experience. If you enjoy building in a creative, high-growth environment, Uni Seoul is the place to be. About the Role Own day-to-day E-commerce performance on Shopify and coordinate our performance marketing partners. You’ll drive conversion, AOV, and smooth operations through a clear weekly rhythm across site, CX, and ops. Responsibilities - Maintain and publish the e-commerce scorecard: traffic → CVR → AOV → GMV; identify weekly actions. - Coordinate with agencies (Meta/Google/CRM/Creative) on briefs, budgets, experiments, and performance reporting. - Manage trade calendar: product launches, homepage & collection refreshes, pricing & promotional hygiene. - Work with Ops & CX teams to reduce RTOs, improve checkout experience, and ensure smooth deliveries. - Track inventory signals: top SKUs, OOS risks, and merchandising priorities. - Manage basic Shopify functions—collection setup, promotions, and product updates. - Drive weekly WBRs with clear actions, ownership, and timelines. Qualifications - 2–4 years working brand-side at a D2C company (not only agencies or marketplaces). - Hands-on experience with Shopify Admin (products, collections, pricing, and promotions). - Strong communication and comfort working with numbers (targets, deltas, timelines). - Ownership mindset and ability to coordinate with multiple teams effectively. Required Skills - 2–4 years working brand-side at a D2C company (not only agencies or marketplaces). - Hands-on experience with Shopify Admin (products, collections, pricing, and promotions). - Strong communication and comfort working with numbers (targets, deltas, timelines). - Ownership mindset and ability to coordinate with multiple teams effectively. Preferred Skills - Success in 90 Days - Improve CVR by +0.3–0.5 pp on top PDPs and increase AOV by 10% through offers or bundling. - Reduce RTO (COD) to ≤12% through improved confirmation and NDR processes. - Maintain D+1 ship rate ≥95% in coordination with Ops, with consistent, clean reporting.

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