Senior IT Infrastructure Professional

Job Description Company Overview: We are a fast-growing fintech organization of around 1000 employees. We are committed to building a secure, scalable, and resilient technology backbone that enables business agility, compliance, and innovation. Our focus spans infrastructure operations, information security, cloud, on-premise systems, networking, and governance. About the Role : We are seeking an experienced Senior IT Infrastructure Professional to lead, scale, and secure our technology landscape. The role requires a seasoned leader to oversee infrastructure operations, information security, compliance, audits, cloud & on-premise systems, data governance, and networking while enabling business agility, resilience, and regulatory compliance. Location : Andheri West, Mumbai, India Reporting To : Head of IT Infrastructure Team Size : 15 (Infra, Network, Security, Support & Cloud Ops) Roles & Responsibilities : 1. Infrastructure & Operations : - Oversee design, implementation, and maintenance of IT infrastructure (servers, storage, network, cloud, endpoints). - Manage hybrid environments (cloud + on-prem), including Linux/Unix and Windows servers. - Ensure 24x7 availability, scalability, and performance of production systems. - Implement ITIL-based processes for incident, problem, and change management. - Capacity planning, cost optimization, vendor & AMC management. 2. Compliance strong> : - Ensure compliance with RBI, PCI-DSS, ISO 27001, SOC 2, GDPR (if applicable). - Closure of VAPT findings related to infrastructure. - Patch management and disaster recovery drills. - Implement new guidelines released by regulators. 3. Networking & Connectivity : - Manage enterprise-wide LAN/WAN, VPNs, SD-WAN, firewalls, proxies, and load balancers. - Ensure high availability, performance tuning, and monitoring of connectivity across branches, data centers, and cloud platforms. - Define network segmentation, zero-trust frameworks, and security zoning. 4. Cloud & On-Premise Platform Management : - Drive cloud strategy (AWS/Azure/GCP) with focus on cost efficiency and resilience. - Oversee containerization, Kubernetes clusters, and DevOps pipelines (with engineering teams). - Define backup, DR, and BCP solutions across workloads. - Manage backup, restoration, and reporting of VMs and databases. 5. Governance, Risk & Audits : - Prepare and lead internal & external audits (ISO, RBI, PCI-DSS, SOC2). - Implement IT GRC processes and track audit remediation. - Drive continuous improvement in infrastructure. 6. Team Leadership : - Lead and mentor teams across IT Ops, Networking, Security, Support & Admin. - Build a culture of accountability, innovation, and service excellence. - Develop training programs for infra/security awareness across employees. Required Skills & Experience : - Bachelor's/Master's in Computer Science, IT, Electronics, or related field. - Preferred certifications: CISSP, CISM, CISA, CCNP, AWS/Azure Cloud Architect, ITIL, ISO 27001 LA. - 12-18 years of IT Infrastructure experience, with at least 5 years in a leadership role. - Proven track record in Fintech, BFSI, or other regulated industries. Technical Expertise : - Linux/Unix, Windows Servers, Virtualization (VMware/Hyper-V). - Networking (Cisco, Fortinet, Palo Alto, Juniper). - Cloud (AWS/Azure/GCP). - Security tools (SIEM, DLP, IAM, Endpoint Protection, SOC Ops). - Database infrastructure (MySQL, PostgreSQL, Oracle, NoSQL). - ITSM tools (ServiceNow/Jira/Remedy). Skills : - Strong leadership, stakeholder management, and vendor negotiation. - Excellent knowledge of IT governance frameworks. - Ability to balance cost optimization with performance and security. - Strong problem-solving, crisis management, and decision-making. Success Metrics : - 99.99% uptime for mission-critical systems. - Successful completion of regulatory & external audits with minimal observations. - Reduction in security incidents and faster incident response times. - Optimized IT spend while maintaining scalability and resilience. - High employee satisfaction with IT services.