Senior IT Infrastructure Professional

Role Overview :We are seeking an experienced IT Infrastructure professional to lead, scale, and secure the technology backbone of our fast-growing fintech organization of around 1000 employees. The role requires a seasoned leader who can oversee infrastructure operations, information security, compliance, audits, cloud & on-premise systems, data governance, and networking, while enabling business agility, resilience, and regulatory compliance.Key Responsibilities :1. Infrastructure & Operations :- Oversee design, implementation, and maintenance of all IT infrastructure (servers, storage, network, cloud, endpoints).- Manage hybrid environments (cloud + on-prem), including Linux/Unix and Windows servers.- Ensure 24x7 availability, scalability, and performance of production systems.- Reporting for availability, scalability, capacity planning.- Implement ITIL-based processes for incident, problem, and change management.- Capacity planning, cost optimisation, vendor & AMC management.2. Compliance :- Ensure compliance with RBI, PCI-DSS, ISO 27001, SOC 2, GDPR (if applicable).- Closure of VAPT data points with respect to infrastructure- Ensure Patch management of the infrastructure.- Manage disaster recovery drills.- Implementation of new guidelines as released by the regulator.3. Networking & Connectivity :- Manage enterprise-wide LAN/WAN, VPNs, SD-WAN, firewalls, proxies, and load balancers.- Ensure high availability, performance tuning, and monitoring of connectivity across branches, data centers, and cloud platforms.- Define network segmentation, zero-trust frameworks, and security zoning.4. Cloud & On Premise Platform Management :- Drive cloud strategy (AWS/Azure/GCP), ensuring cost efficiency and resilience.- Oversee containerization, Kubernetes clusters, and DevOps pipelines (in collaboration with engineering).- Define backup, DR, and BCP solutions across cloud/on-prem workloads.- Backup, restoration and reporting of vms, databases.5. Governance, Risk & Audits :- Prepare and lead internal & external audits (ISO, RBI, PCI-DSS, SOC2).- Implement IT GRC (Governance, Risk, Compliance) processes.- Track audit remediation, and continuous improvements in infrastructure.6. Team Leadership :- Lead and mentor teams across IT Ops, Networking, Security, Support & Admin.- Build a culture of accountability, innovation, and service excellence.- Develop training programs for infra/security awareness across employees.Key Requirements :Education & Certifications :- Bachelors/Masters in Computer Science, IT, Electronics, or related field.- Preferred : CISSP, CISM, CISA, CCNP, AWS/Azure Cloud Architect, ITIL, ISO 27001 LA.Experience :- 12-18 years of IT Infrastructure experience, with at least 5 years in a leadership role.- Proven track record in fintech, BFSI, or other regulated industries.- Strong expertise in :- Linux/Unix, Windows Servers, Virtualization (VMware/Hyper-V)- Networking (Cisco, Fortinet, Palo Alto, Juniper)- Cloud (AWS/Azure/GCP)- Security tools (SIEM, DLP, IAM, Endpoint Protection, SOC Ops)- Database infrastructure (MySQL, PostgreSQL, Oracle, NoSQL)- ITSM tools :- Strong leadership, stakeholder management, and vendor negotiation.- Excellent knowledge of IT governance frameworks .- Ability to balance cost optimisation with performance/security.- Strong problem-solving, crisis management, and decision-making.Success Metrics :- 99.99% uptime for mission-critical systems.- Successful completion of regulatory & external audits with minimal observations.- Reduction in security incidents and faster incident response times.- Optimised IT spend while maintaining scalability and resilience.- High employee satisfaction with IT services. (ref:hirist.tech)