Senior IT Infrastructure Professional
3 days ago
Company Overview:
We are a fast-growing fintech organization of around 1000 employees. We are committed to building a secure, scalable, and resilient technology backbone that enables business agility, compliance, and innovation. Our focus spans infrastructure operations, information security, cloud, on-premise systems, networking, and governance.
About the Role :
We are seeking an experienced Senior IT Infrastructure Professional to lead, scale, and secure our technology landscape. The role requires a seasoned leader to oversee infrastructure operations, information security, compliance, audits, cloud & on-premise systems, data governance, and networking while enabling business agility, resilience, and regulatory compliance.
Location : Andheri West, Mumbai, India
Reporting To : Head of IT Infrastructure
Team Size : ~15 (Infra, Network, Security, Support & Cloud Ops)
Roles & Responsibilities :
1. Infrastructure & Operations :
- Oversee design, implementation, and maintenance of IT infrastructure (servers, storage, network, cloud, endpoints).
- Manage hybrid environments (cloud + on-prem), including Linux/Unix and Windows servers.
- Ensure 24x7 availability, scalability, and performance of production systems.
- Implement ITIL-based processes for incident, problem, and change management.
- Capacity planning, cost optimization, vendor & AMC management.
2. Compliance :
- Ensure compliance with RBI, PCI-DSS, ISO 27001, SOC 2, GDPR (if applicable).
- Closure of VAPT findings related to infrastructure.
- Patch management and disaster recovery drills.
- Implement new guidelines released by regulators.
3. Networking & Connectivity :
- Manage enterprise-wide LAN/WAN, VPNs, SD-WAN, firewalls, proxies, and load balancers.
- Ensure high availability, performance tuning, and monitoring of connectivity across branches, data centers, and cloud platforms.
- Define network segmentation, zero-trust frameworks, and security zoning.
4. Cloud & On-Premise Platform Management :
- Drive cloud strategy (AWS/Azure/GCP) with focus on cost efficiency and resilience.
- Oversee containerization, Kubernetes clusters, and DevOps pipelines (with engineering teams).
- Define backup, DR, and BCP solutions across workloads.
- Manage backup, restoration, and reporting of VMs and databases.
5. Governance, Risk & Audits :
- Prepare and lead internal & external audits (ISO, RBI, PCI-DSS, SOC2).
- Implement IT GRC processes and track audit remediation.
- Drive continuous improvement in infrastructure.
6. Team Leadership :
- Lead and mentor teams across IT Ops, Networking, Security, Support & Admin.
- Build a culture of accountability, innovation, and service excellence.
- Develop training programs for infra/security awareness across employees.
Required Skills & Experience :
- Bachelor's/Master's in Computer Science, IT, Electronics, or related field.
- Preferred certifications: CISSP, CISM, CISA, CCNP, AWS/Azure Cloud Architect, ITIL, ISO 27001 LA.
years of IT Infrastructure experience, with at least 5 years in a leadership role.
- Proven track record in Fintech, BFSI, or other regulated industries.
Technical Expertise :
- Linux/Unix, Windows Servers, Virtualization (VMware/Hyper-V).
- Networking (Cisco, Fortinet, Palo Alto, Juniper).
- Cloud (AWS/Azure/GCP).
- Security tools (SIEM, DLP, IAM, Endpoint Protection, SOC Ops).
- Database infrastructure (MySQL, PostgreSQL, Oracle, NoSQL).
- ITSM tools (ServiceNow/Jira/Remedy).
Skills :
- Strong leadership, stakeholder management, and vendor negotiation.
- Excellent knowledge of IT governance frameworks.
- Ability to balance cost optimization with performance and security.
- Strong problem-solving, crisis management, and decision-making.
Success Metrics :
% uptime for mission-critical systems.
- Successful completion of regulatory & external audits with minimal observations.
- Reduction in security incidents and faster incident response times.
- Optimized IT spend while maintaining scalability and resilience.
- High employee satisfaction with IT services.
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