Security Operational Officer

Job Description

Responsibilities

Understand the strategic objectives of the business and site, and provides operational inputs to be incorporated into the strategy and roadmap

Provide inputs for the design of the operating model and the SOPs, to ensure operations processes are incorporated appropriately

Review the site operations and suggest process improvement initiatives in collaboration with the Process Centre of Excellence

Supervision and review

Oversee the end-to-end operations of the site, ensure adherence to the operating model and SOPs

Provide guidance to the team on managing exceptions and report major exceptions to the Site Security Head

Periodically submit performance reports to the Site Security Head as per the established performance review guidelines

Assist in conducting security awareness programs across sites Patrolling & Surveillance

Conduct patrol of the premises using CCTV internally noting results in the daily occurrence log

Oversee the Genetic system to continuously monitor data from CCTVs, sensors and other such automation equipment to deliver continuous surveillance

Inspect to ensure that all critical alarms are working in a timely manner

Assist in preventing unauthorized access/egress through Service Yards Man & Vehicle Access Control

Continuously monitor the entry/exit points of the facility

Oversee the Operations team of Access Control and ensure process adherence; Report deviations to Site head

Oversee the issuing and deactivation of access cards for VIP visitors, first-time visitors,

government officials via Kiosks, and other applicable systems

Business Traffic Management

Oversee the business traffic operations to ensure authorization checks of the trucks and other load carrying vehicles/ cargoes using tools including GPS tagging, RFID tagging

Study the critical traffic blockages and suggest methods for improvement

Ensure gates are always manned and search/ inquiry is conducted as and when required

Intelligence & Vigilance Management

Identify source inside company premises and develop and maintain sources for financial crime intelligence & Information networking

Develop and foster relationships with business units and functions to ensure awareness and to keep check on fraudulent practices.

Ensure proactive Intelligence Gathering to foil attempts/likelihoods of any crime or union activities.

Maintain track register of gathered information.

Act as the first responder to crises/ emergencies/ incidents as per plan; Manage exceptions

Lead, or act as a team member of the QRT, as per guidelines

Provide inputs to update the response plans basis key learnings from incidents

Partner with the Site Security head to manage the operational interactions and performance assessment of the empaneled partners basis the guidelines; Cultivate strategic relationships with partners

Partner with the Site Security Head and impart on the job training to the Site Team

Foster an environment of learning, excellence, and innovation within the team

Qualifications

Educational Qualification:

Bachelors degree in Business Management/ Operations or relevant field

Preferable to have Certifications including Certified Protection Professional (CPP) / Certified Fraud Examiners (CFE) /

Transported Asset Protection Association (TAPA) certification / Physical Security Professional (PSP) / Certified Information

Systems Security Professional (CISSP)/ Industrial Security professional certifications

Experiences

More than 6 years of work experience with minimum 4 years in a similar role - leading Security operations at a site/

work-unit for mid/large sized organizations

Hands-on experience with designing and executing SOPs and operating model for Security Operations, such as Access

Control, Patrolling and Surveillance, Traffic Management

Rich experience managing large teams of Security guards, officers, and supervisors

---