Food And Beverage Host

2 weeks ago

Mumbai, Maharashtra, India Hyatt Full time

To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial To provide a courteous professional efficient and flexible service at all times to perform opening and closing procedures established for the Place of Work as assigned to monitor operating supplies and reduce spoilage and wastage to handle cash and credit card payments To have a thorough understanding and knowledge of all Food and Beverage related services and products and to have the ability to recommend Food Beverage combinations to upsell and cross-sell General responsibilities are to maintain a high standard of grooming and hygiene at all times to maintain a good rapport and working relationship with colleagues and all other departments Full support to Supervisors and team is essential for any other reasonable duties and responsibilities that are assigned Qualifications Responsible to host and serve all guests ensuring they have an exceptional drinking dining experience creating lasting memories and building relationships You will bring our restaurant concepts to life by using your personal flair and style when interacting with our guests Ideally you have a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations Good customer service communications and interpersonal skills are a must

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