Senior Manager

2 weeks ago

Bengaluru, Karnataka, India Genpact Full time
Job Description

Inviting applications for the role of Senior Manager, OTC

In this role, need to support client and actively partner with Operations/Functions to drive the continuous improvement agenda across stakeholders (internal and external). Employee to ensures alignment of the Quality initiatives to the vertical/functional strategic priorities.

Responsibilities

.Lead is responsible for directing and executing LDT roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain (Specific in OTC) through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism etc.

.Would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully.

.Providing analytical and conceptual direction to business analysts throughout the change lifecycle, ensuring alignment and integrity of deliverables with the program and strategic objectives.

.The role provides an opportunity to lead initiatives providing exposure to senior stakeholders - internal and external.

.Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction

.Champion the implementation and adoption of standard Global Processes

.Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by leads.

.Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers.

.Design, implement, test and complete all In-Scope CI Projects

.Engage and leverage lean six sigma practices and processes

.Support Operations to meet key transformation objectives of client and deliver required business value, productivity.

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Minimum Qualifications

.Certified Black belt

.Experience in driving RPA program and deploying RPA across platforms.

.Extensive experience in the F&A domain and should have led transformation across all sub-processes like Manual Journals, Fixed Asset, Reconciliation etc.

.Experience in driving continuous improvement using Lean, Six Sigma Methodology.

.Experience in managing client discussion and driving large transformation programs.

.Project Management skills -Strong Influencing skills and clarity of thought on effective project management are required

Preferred Qualifications/ Skills

.F&A Domain - OTC

.PMO Experience.

.Client facing consulting experience

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