Customer Success Executive

4 days ago


Coimbatore, Tamil Nadu, India Cathrrine Travels And Tours Full time
Job Description

Key Responsibilities:

- Act as a single point of contact for customers after booking
- Manage customer documentation, payment reminders, and updates
- Follow up on queries and complaints and resolve them in a timely manner
- Build long-term relationships to ensure satisfaction and repeat business
- Coordinate with internal teams for pending approvals and handovers

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