Product Manager – Customer Solutions

3 weeks ago

Coimbatore, Tamil Nadu, India Responsive Full time
Job Description

About the Role

We are looking for a dynamic and detail-oriented Product Manager Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other cross-functional teams to ensure the consistent delivery of high-impact product improvements and professional services projects, aligned with customer SLAs.

Key Responsibilities

Rapid Requests

- Own and manage the product backlog of small high impact feature improvement ideas submitted through the Idea Management platform.
- Translate small high-impact ideas into product requirements and work with the development team to plan and deliver continuous product enhancements.

Professional Services

- Manage professional services projects such as new product deployments and data management implementations.
- Coordinate with cross-functional teams including product experts, analytics, UX, engineering, and enablement to deliver tailored solutions.

Best Practices & Strategic Execution

- Conduct customer interviews and deep-dive analysis to understand needs and pain points.
- Apply project management best practices to ensure high-quality, timely delivery of customer commitments.
- Track and report on post-release performance to assess customer adoption and success of delivered features or services.

Required Experience

- 5+ years of overall industry experience, including at least 3 years in a Product Owner/Business Analyst role within an IT/Software product company.
- Proven success in managing multiple concurrent projects or product tracks.
- Hands-on experience working across the full product lifecycle in collaboration with technical and business teams.
- Experience in interacting directly with customers and senior leadership stakeholders.

Skills & Competencies

- Strong analytical thinking, problem-solving, and structured decision-making.
- Deep understanding of Agile methodologies, Product Thinking, SDLC, and modern project management practices.
- Excellent communication, presentation, and stakeholder management skills.
- Demonstrated ability to prioritize effectively, negotiate trade-offs, and drive outcomes.
- Proficient in planning, execution, and reporting on product and project delivery metrics.

What Success Looks Like

- Increased velocity of idea-to-launch cycle for customer-facing improvements.
- Seamless execution of professional services projects with high customer satisfaction.
- A well-maintained backlog and clear prioritization across all streams.

  • Product Manager – Customer Solutions

    2 days ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    About the RoleWe are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...

  • Product Manager – Customer Solutions

    4 weeks ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    About the RoleWe are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...

  • Product Manager

    3 days ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    About the job:About the Role:We are looking for a dynamic and detail-oriented Product Manager Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements.This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering,...

  • Product Sales Manager

    3 days ago

    Coimbatore, Tamil Nadu, India Info Way Solutions Full time

    Hi,We are hiring Product Sales Manager.As a Product Sales Manager, you will spearhead our sales efforts to drive the growth of our product line. You will lead a dynamic sales team, develop strategies to boost revenue, and nurture client relationships. This role requires a comprehensive understanding of the market and the ability to identify opportunities...

  • Product Manager

    4 days ago

    Coimbatore, Tamil Nadu, India techjays Full time

    At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver impactful technology that drives meaningful change. Our global...

  • AI Healthcare Solutions Product Manager

    4 days ago

    Coimbatore, Tamil Nadu, India beBeeProduct Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Product Manager (Healthcare Solutions)">We are a technology-driven healthcare solutions company dedicated to developing AI-powered products designed to reduce administrative overhead and improve patient outcomes. Our mission is to bring innovation, compliance, and efficiency to healthcare delivery through advanced technology.Job Description:As a Product...

  • AI - Product Manager

    4 days ago

    Coimbatore, Tamil Nadu, India techjays Full time

    About the job What makes Techjays an inspiring place to work At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver...

  • AI - Product Manager

    4 weeks ago

    Coimbatore, Tamil Nadu, India techjays Full time

    About the job What makes Techjays an inspiring place to work At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver...

  • AI - Product Manager

    1 day ago

    Coimbatore, Tamil Nadu, India techjays Full time

    About the jobWhat makes Techjays an inspiring place to workAt Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver...

  • Senior Product Manager

    3 weeks ago

    Coimbatore, Tamil Nadu, India Value Health Inc Full time

    Senior Product Manager Generative AI | Salesforce / HealthcareLocation : Coimbatore [On-Site].Experience : 4 to 7+ years.Employment Type: Full-time.About the Role :Were on the hunt for a Senior Product Manager with a strong track record in building and launching impactful GenAI-powered products from scratch.You will drive end-to-end product ownershipfrom...