▷ [High Salary] Assistant Manager - Stewarding

3 weeks ago


Kochi Kerala, India Courtyard Full time

Assists in the management of the daily kitchen utility operations and staff Areas of responsibilities include dish room operations night cleaning back dock cleaning and maintenance banquet plating and food running Strives to continually improve guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILEEducation and Experience High school diploma or GED 3 years experience in the procurement food and beverage culinary or related professional area OR 2-year degree in Hotel and Restaurant Management Hospitality Business Administration or related major 1 year experience in the procurement food and beverage culinary or related professional area CORE WORK ACTIVITIESAssisting in Managing Day-to-Day Operations Orders and manages necessary supplies Verifies that workers have supplies equipment tools and uniforms necessary to do their jobs Schedules events programs and activities as well as the work of others Monitors the inflow of ordered materials and the maintenance of current materials Conducts china glass and silver inventories Controls inventories of food equipment smallware and liquor and report shortages to designated personnel Inspects supplies equipment and work areas in order to verify efficient service and conformance to standards Investigates reports and follows-up on employee accidents Manages all equipment china glass and silver e g adequate clean supplies of each Follows loss prevention policies to prevent accidents and control costs Enforces proper cleaning routines for serviceware equipment floors etc Enforces proper use and cleaning of all dish room machinery Verifies all food holding and transport equipment is in working order Verifies compliance with all applicable laws and regulations Verifies compliance with food handling and sanitation standards Informs and or updates the executives the peers and the subordinates on relevant information in a timely manner Assisting in Leading Kitchen Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example Assists with management of employees and management of all day-to-day operations Understands employee positions well enough to perform duties in employees absence Verifies and assists with maintaining the productivity level of employees Serves as a role model to demonstrate appropriate behaviors Achieves and exceeds goals including performance goals budget goals team goals etc Celebrates successes by publicly recognizing the contributions of team members Encourages and builds mutual trust respect and cooperation among team members Communicates performance expectations in accordance with job descriptions for each position Establishes and maintains open collaborative relationships with employees Participates in the management of department s controllable expenses to achieve or exceed budgeted goals Strives to improve service performance Solicits employee feedback Understands the impact of department s operation on the overall property financial goals and objectives Ensuring Exceptional Customer Service Attends meetings and communicates with executive peers and subordinates as an effort to improve quality of service Manages day-to-day operations verifies that the quality standards and meeting the expectations of the customers on a daily basis Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Assisting in Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates including setting performance standards and monitoring performance Assists with recruiting interviews hiring and promoting employees in the organization Trains employees in safety procedures Provides feedback to individuals based on observation of service behaviors Reviews employee satisfaction results to identify and address employee problems or concerns Verifies that property policies are administered fairly and consistently Verifies that utility staff is properly trained regarding sanitation equipment handling and chemical usage Participates in employee progressive discipline procedures At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you


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