Steward

2 days ago

Kochi Kerala, India V Xpress Full time

**Position Title: Steward**

**Reports To: Supervisor**

**Location**: ______________

**Role Description**:
Responsible for delivery of services with the satisfaction of customers**an** and client

**Key Responsibilities**
- To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.)
- Attend briefing before start of shift and debriefing at the end of shift
- Check the menu and note special instructions from the supervisor at the beginning of the day
- To do all ‘mis end place’ correctly before the service time to ensure agreed standards of service
- Provide food and beverage services in a proper manner
- Speak in an empathetic tone and communicate all information to his supervisor
- Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site
- Maintain a clean and neat work environment
- Take proper handover at the beginning of the shift and give correct handover before leaving (including service and clearance cards)
- Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down
- Any other duty as instructed by his immediate Supervisor/Manager from time to time

**Key Competencies**:

- Previous food handling experience in a corporate environment
- Excellent grooming and personal presentation
- Good communicator, friendly and receptive to client’s needs
- Customer service orientation
- Punctuality and accurate time keeping
- Ability to work unsupervised and show initiative
- Ability to work as part of a team

**Job Types**: Full-time, Permanent

Pay: Up to ₹14,500.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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