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2 days ago

Darjiling WB IN Jobted IN C2 Full time

Hotel Lunnar Pure Veg is a high-end Pure Veg Multi-cuisine restaurant dedicated to providing an exceptional dining experience through quality food outstanding service and a welcoming ambiance Our commitment to excellence extends to our team whom we support with ongoing training and professional growth opportunities We are seeking an experienced and dedicated Food Beverage Service Captain Supervisor to join our team The Restaurant Captain will be responsible for overseeing the dining room and room service operations ensuring exceptional service and leading the service team to deliver an outstanding dining experience for our guests The ideal candidate will have strong leadership skills a keen eye for detail and a passion for hospitality Key Responsibilities Service Excellence Ensure that all guests receive prompt courteous and professional service at all times Address and resolve any guest concerns or complaints promptly and effectively Team Leadership Supervise train and motivate the service staff including servers host hostess Foster a positive and collaborative work environment Operations Management Oversee daily dining room operations including table assignments reservations management Barking and coordination with the kitchen staff to ensure smooth service flow Quality Control Maintain high standards of cleanliness and presentation throughout the dining area Monitor and enforce adherence to health and safety regulations Guest Relations Build and maintain strong relationships with guests ensuring repeat business and positive word-of-mouth Menu Knowledge Possess thorough knowledge of the menu including daily specials and be able to make recommendations and answer guests questions regarding food and beverages Sales Promote and up sell menu items beverages and special promotions to maximize revenue Reporting Prepare and submit reports on dining room activities guest feedback and staff performance to the management team Qualifications Experience Minimum of 2 years of experience in a supervisory role in a high-end restaurant or similar hospitality environment Education High school diploma or equivalent a degree in hospitality management or related field is a plus Skills Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in using point-of-sale POS systems and reservation management software Leadership Proven ability to lead and inspire a team Ability to remain calm and composed under pressure Appearance Professional appearance and demeanor Interested candidates are invited to submit their resume and a cover letter detailing their experience and why they are the ideal candidate for the Restaurant Captain position to hotel lunnar gmail com We are an equal opportunity employer and welcome applicants from all backgrounds Job Types Full-time Walk-In Pay 10 000 00 - 14 000 00 per month Benefits Flexible schedule Food provided Leave encashment Paid time off Provident Fund Schedule Day shift Evening shift Morning shift Rotational shift Weekend availability Supplemental Pay Yearly bonus Ability to commute relocate Darjiling West Bengal Reliably commute or planning to relocate before starting work Required Application Question s Good command on MS Office Operate Hotel Software clear Communication Skills and able to work 12 Hours and more Education Diploma Required Experience Food service management 2 years Required Language Hindi English Nepali Required Hindi English Bengali Nepali Required Work Location In person

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