Cross Functional Lead L2
2 weeks ago
We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Accept All Cookies Press Tab to Move to Skip to Content Link Search Jobs Apply now Start Please wait Job Title Cross Functional Lead L2 Req Id 105071 City Pune State Province Maharashtra Posting Start Date 10 22 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Do As a cross functions lead you should act as a Single point of contact for the execution of ITIL Processes like incident management problem management change management etc designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect update and manage discussions with the Customer and other Service providers Vendors for all in-scope infrastructure related technical services viz Networking Servers VMware storage Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets Act as a crisis manager during the occurrence of critical incidents guide Pro-active problem management address critical issues to avoid change failures ensure up-to-date maintenance of CMDB achieving the Availability and capacity targets Ensuring the Process adherence meeting the Quality norms of Wipro and the Customer Driving the internal audits define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements Experience Skills 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles viz Incident manager Problem manager Change manager Asset and Configuration manager ITIL V4 MP ITIL 2011 Expert ITIL 2011 Intermediate Certified SIAM Foundation Architect Certification Good Knowledge of ITSM Tools ServiceNow Remedy HPSM etc Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management Engineering Computer sciences Mandatory Skills Business MSI Multi Sourcing Integration Experience 8-10 Years Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Apply now Start Please wait Information at a Glance Get Job Alerts Receive notifications when we have open roles and get other relevant career news Join Us Explore open roles that match your interests and skills If you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity 2025 Wipro Limited x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name may vary prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site such as by remembering your login details optimizing video performance or providing us with information about how our site is used You may freely choose to accept or decline these cookies at any time Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile upload videos watch like and comment on videos Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos
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Cross Functional Lead L2
1 week ago
Mumbai, Maharashtra, India Wipro Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
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Cross Functional Lead
24 hours ago
Pune, Maharashtra, India Wipro Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDo: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers...
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Cross Functional Lead
1 week ago
Pune, Maharashtra, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob DescriptionDoJob Description: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the...
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Functional Consultant L2
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Pune, Maharashtra, India Wipro Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
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Urgent! Functional Consultant L2
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Pune, Maharashtra, India Wipro Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
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Cross Functional Intern
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L2 Support Engineer
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L2 L3 Production Support
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