Customer Support Specialist
5 days ago
Walk-in Drive - Associate / Senior Associate - Helpdesk Date: 7th Oct 2025 - 9th Oct 2025 Time: 11:00 AM - 6:00 PM Venue: 6th Floor, Ag Trade Center, NDA Pashan Rd, Ram Nagar, Bavdhan, Pune, Maharashtra 411021 Contact Person: Anuradha Dhal Job Overview We are hiring for Associate / Senior Associate - Helpdesk to support our SaaS Mobility product. The role is based in Pune with 24x7 rotational shifts (including nights & weekends). Key Responsibilities - Provide customer support via calls, chats, and emails. - Manage tickets, track escalations, and ensure resolution within SLAs. - Collaborate with cross-functional teams and telecom carriers for issue resolution. - Deliver professional communication while assisting clients globally. Requirements - Excellent communication skills in English (written & verbal). - Strong problem-solving and troubleshooting abilities. - Patience and customer-first mindset. - Prior experience in helpdesk / technical support preferred. - Multilingual candidates (Spanish, Portuguese, French, German, Polish) encouraged to apply. - Willingness to work in rotational shifts (including nights & weekends). Join us to be part of a global support team and grow your career in mobility SaaS operations
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Customer Support Specialist
1 week ago
Mumbai, Maharashtra, India RV FINANCE Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionRV FINANCE is an investment banking company based out of Luneville, Grandest, France. The company is committed to providing top-tier financial services and investment solutions. Situated at 81 Rue D'Alsace, RV FINANCE enjoys a strong presence in the finance sector, delivering reliable and expert support to its clients globally.Role...
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Customer Support Specialist
3 days ago
Mumbai, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
4 days ago
Mumbai, Maharashtra, India appsierra Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the RoleWe are looking for a Customer Support Specialist with hands-on experience in Invoice Extraction, Invoice Processing, and Document Data Annotation . The ideal candidate will have a background in working with structured/unstructured documents, data extraction tools, and providing customer support in finance or operations-related processes.Key...
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Customer Support Specialist
3 days ago
Kolkata, Mumbai, India Intelex Technologies Ulc Full timeJob Description - The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software - products and deliver customer support to customers, partners, and internal team members via - telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing - team that supports advancement from within to...
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Customer Support Specialist
3 weeks ago
Mumbai, India The Nielsen Company Full timeWe are presently looking for a Customer Care Specialist to provide day-to-day support to new and existing customers. These activities require working with internal cross-functional technical groups and external customers business and engineering teams to drive successful delivery of customer implementations and proactively ensure the on-going success of...
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Customer Support Specialist
3 weeks ago
Mumbai, India The Nielsen Company Full timeWe are presently looking for a Customer Care Specialist to provide day-to-day support to new and existing customers. These activities require working with internal cross-functional technical groups and external customers business and engineering teams to drive successful delivery of customer implementations and proactively ensure the on-going success of...
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Senior Customer Support Specialist
1 day ago
Mumbai, India Double Ticks Full timeJob Description We are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining...
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Customer Support Specialist
3 weeks ago
Mumbai, India Apport Software Solutions Private Limited Full timeWe are seeking a Customer Support Specialist The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest level of customer satisfaction through expert resolution of technical...
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IT Support Specialist
6 days ago
Mumbai, Maharashtra, India Games24x7 Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionGames24x7 is an online gaming company headquartered in India, founded by New York University-trained economists Bhavin Pandya and Trivikraman Thampy in 2006. Backed by investors such as Tiger Global and The Raine Group, the company specializes in using behavioral science, technology, and AI to create an exceptional gaming experience. They...
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Senior Customer Support Specialist
3 weeks ago
Mumbai, India Apport Software Solutions Private Limited Full timeWe are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest...