Customer Support Specialist
2 days ago
Company Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to Transparency and Efficiency. Our platform provides clarity on deal terms and detailed information on royalty collection. Role Description This is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for addressing customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining high standards of communication and problem resolution. Daily tasks include troubleshooting issues, guiding users through solutions, and documenting customer interactions for continuous improvement. Qualifications - Customer Support, Customer Satisfaction skills - Interpersonal Skills, strong communication abilities - Technical Support, Analytical Skills - Experience with customer relationship management (CRM) software is a plus - Ability to work independently and remotely - Previous experience in the music industry is beneficial - Anyone can apply for this role. Benifit . Certificate . Work based stipend . Article about work in website
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Customer Support Specialist
6 days ago
Mumbai, Maharashtra, India RV FINANCE Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionRV FINANCE is an investment banking company based out of Luneville, Grandest, France. The company is committed to providing top-tier financial services and investment solutions. Situated at 81 Rue D'Alsace, RV FINANCE enjoys a strong presence in the finance sector, delivering reliable and expert support to its clients globally.Role...
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Customer Support Specialist
3 days ago
Mumbai, Maharashtra, India appsierra Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the RoleWe are looking for a Customer Support Specialist with hands-on experience in Invoice Extraction, Invoice Processing, and Document Data Annotation . The ideal candidate will have a background in working with structured/unstructured documents, data extraction tools, and providing customer support in finance or operations-related processes.Key...
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Customer Support Specialist
2 days ago
Kolkata, Mumbai, India Intelex Technologies Ulc Full timeJob Description - The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software - products and deliver customer support to customers, partners, and internal team members via - telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing - team that supports advancement from within to...
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Customer Support Specialist
3 weeks ago
Mumbai, India The Nielsen Company Full timeWe are presently looking for a Customer Care Specialist to provide day-to-day support to new and existing customers. These activities require working with internal cross-functional technical groups and external customers business and engineering teams to drive successful delivery of customer implementations and proactively ensure the on-going success of...
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Customer Support Specialist
3 weeks ago
Mumbai, India The Nielsen Company Full timeWe are presently looking for a Customer Care Specialist to provide day-to-day support to new and existing customers. These activities require working with internal cross-functional technical groups and external customers business and engineering teams to drive successful delivery of customer implementations and proactively ensure the on-going success of...
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Senior Customer Support Specialist
55 minutes ago
Mumbai, India Double Ticks Full timeJob Description We are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining...
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Customer Support Specialist
3 weeks ago
Mumbai, India Apport Software Solutions Private Limited Full timeWe are seeking a Customer Support Specialist The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest level of customer satisfaction through expert resolution of technical...
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IT Support Specialist
4 days ago
Mumbai, Maharashtra, India Games24x7 Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionGames24x7 is an online gaming company headquartered in India, founded by New York University-trained economists Bhavin Pandya and Trivikraman Thampy in 2006. Backed by investors such as Tiger Global and The Raine Group, the company specializes in using behavioral science, technology, and AI to create an exceptional gaming experience. They...
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Senior Customer Support Specialist
3 weeks ago
Mumbai, India Apport Software Solutions Private Limited Full timeWe are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest...
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Customer Technical Support Specialist
1 week ago
Mumbai, Maharashtra, India VouchrIt (Zenfi Technologies Private Limited) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAs a Technical Customer Support Specialist at VouchrIt, you will be the primary point of contact for resolving technical queries from our accounting professional customers. You'll troubleshoot and resolve issues related to software integration, data synchronization, and other technical challenges to ensure our customers can maximize the value of our...
