RB - Affluent Business:Burgundy Service Relationship Manager (Apply Now)
6 days ago
Job Description About Branch Banking: With more than 4100 domestic branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. The center of all client engagements will be to ensure superior customer experience Key Responsibilities - Develop and maintain business relationships with select group of customers through individualized customer service - Handle customers queries and provide superior service to the mapped customers - Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank's delivery standards in achieving total customer satisfaction are met e.g. timely checking of account opening documentation, opening of accounts etc. - Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction - Manage customer escalations and ensure customer grievance redressal - Maintain complete customer profile including the risk profile, demographics and assets in the bank - Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products - Identify potential customers who can be sold tailored products to enhance product penetration - Acquire new customers by converting referral leads - Achieve targets as assigned by the organization on a monthly basis - Record and track all engagement activities through the CRM system - Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications: Optimal qualification for success on the job is: - Graduation/ Post graduation from a recognized institute - 6-10 years managing High Net worth clients Role Proficiencies: For successful execution of the job, the candidate should possess the following: - Knowledge of banking products and services - Ability to manage complex client situations - Good communication (both verbal and written) skill in both English and the local language - Ability to handle pressure and meet deadlines - Good networking and relationship building skills #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply
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(Apply Now) RB
4 weeks ago
Mumbai, India Axis Bank Full timeJob Description RB - Cards:Customer Service and Experience - Manager INTERNAL USAGE: No. of Vacancies: NA Reports to: RB - Cards:Credit Cards Product Manager Is a Team leader IC & Team Leader Team Size: 2 to 5 Grade: SM / AVP / VP Business: Retail Banking Department: Acquiring & Cards Sub-Department: Cards Sales Location: Corporate Office About Merchant...
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RB - Affluent Business:Investment specialist
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Bengaluru, India Axis Bank Full timeJob Description RB - Affluent Business: Investment specialist INTERNAL USAGE: No. of Vacancies:1Reports to:RIC Is a Team leaderNTeam Size:-NA Grade:SM/AVP/VP Business:Retail BankingDepartment: Affluent BusinessSub-Department: Location: About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range...
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RB - Affluent Business:NRI Digital Acquisition
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Mumbai, India Axis Bank Full timeJob Description RB - Affluent Business:NRI Product, Process & Digital Channels INTERNAL USAGE: No. of Vacancies: 1 Reports to: RB-Affluent Business: Head Product, Process & Digital Initiatives Is a Team leader N Team Size: Grade: Manager / Senior Manager Business: Retail Banking Department: International Retail Department Sub-Department: NA Location: CO...
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Urgent Search! RB
2 weeks ago
Mumbai, India Axis Bank Full timeJob Description Job Title RB - Affluent Business:NRI Customer Experience Lead Grade Department RB-Affluent Business - NRI No. of Positions 1 Location CO - Mumbai Reporting Authority Job Name Vice President Job Description This role is responsible for developing onboarding & servicing process journey by defining the process on various systems used for NRI...
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Bengaluru, India Axis Bank Full timeJob Description About Affluent Business: Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business and lending solutions. It gives highly personalized services with an expertise driven approach of an investment house with great stability and...
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Mumbai, India Axis Bank Full timeJob Description RB - Affluent BusinessNRI - RB - Channel Sales (India) Support INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader No Team Size: 1 Grade: Deputy Manager, Manager Business: Department: Affluent Business Sub-Department: Location: About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth...
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Mumbai, India Axis Bank Full timeJob Description Job Title RB - Affluent Business:NRI Customer Experience Manager Grade Senior Manager (SM) Department RB-Affluent Business - NRI No. of Positions 1 Location CO - Mumbai Reporting Authority Job Name Assistant Vice President (AVP) Job Description This role is responsible for assisting the activity of defining the process changes/new process...
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Mumbai, India Axis Bank Full timeJob Description RB - Affluent Business:Portfolio Activation Manager, CASA INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader N Team Size: Grade: Manager / Senior Manager Business: Retail Banking Department: Affluent Business Sub-Department: Investment Research Location: Mumbai About Affluent Business Affluent Business caters to a segment of...
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(Only 24h Left) RB
2 weeks ago
Mumbai, India Axis Bank Full timeJob Description RB - Affluent BusinessNRI - RB - Knowledge Support & PIS INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader No Team Size: 1 Grade: Deputy Manager, Manager Business: Department: Affluent Business Sub-Department: Location: About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals...
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Mumbai, India Axis Bank Full timeJob Description RB - Affluent Business:Regional Investment specialist INTERNAL USAGE: No. of Vacancies:1Reports to:NIC Is a Team leaderYTeam Size:5-10 Grade:VP Business:BPC - Private BankingDepartment: Affluent BusinessSub-Department:BPC - Private Banking Location: About Affluent Business Affluent Business caters to a segment of customers who are High Net...
