
Customer Service Assistant
3 weeks ago
Job Description
Company Description
Founded in Melbourne, Australia in 2020, CASETiNO specializes in providing stylish and sustainable protection for your devices. With a focus on using eco-conscious materials and certified military-grade protection, our cases are designed to withstand real-life impacts while remaining slim and grip-friendly. By 2023, we expanded into India, one of our fastest-growing markets. We serve customers in both Australia and India, delivering on our mission of reliability, style, and responsibility.
Role Description
This is a full-time on-site role located in Gurdaspur, Punjab - Regional Office, for a Customer Service Assistant. The Customer Service Assistant will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and maintaining high levels of customer service. Daily tasks include responding to queries via phone, email, and social media, troubleshooting issues, and ensuring that customers have a positive experience with their CASETiNO products.
Qualifications
- Strong Interpersonal Skills and Ability to Handle Customer Relationships
- Experience in Customer Support, Service, and Customer Satisfaction
- Excellent Communication Skills, both verbal and written
- Problem-solving skills and ability to troubleshoot effectively
- Ability to work well in a team and provide support in a collaborative environment
- Proficiency in using CRM software and other customer service tools is a plus
- Previous experience in a customer service role is preferred
- Flexibility to work weekends or late hours if needed
-
Customer Service Representative
2 days ago
Gurdaspur, India Brightworld Full timeKey Responsibilities: - Answer incoming customer calls in a friendly and professional manner - Listen actively to customers and understand their concerns, questions, or issues - Identify and assess the nature of the customer's needs to provide a satisfactory solution - Resolve product or service problems by asking clarifying questions, determining the root...
-
Customer Service
4 weeks ago
India VirtueStaff Full timeVirtueStaff is seeking a proactive and detail-oriented Customer Service Virtual Assistant to join our dedicated team In this role you will be providing exceptional customer support while also assisting with various administrative tasks If you are passionate about helping others and thrive in a remote work environment we want you on our team ...
-
Sales Assistant
1 week ago
Gurdaspur, India Durga collection Full timeJob Title: Sales Assistant (Work from Home) Company: Durga Collection (Remote) About Us: Durga Collection is a leading organization seeking a talented and enthusiastic Sales Assistant to join our team. Job Summary: We're looking for a fresher who is eager to learn and grow with our company. As a Sales Assistant, you will play a crucial role in supporting...
-
Customer Service
3 weeks ago
Delhi, India VirtueStaff Full timeJob Description VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our...
-
Customer Service Assistant
19 hours ago
New Delhi, Delhi, India, Delhi WHACK Sports Full timeWhat You’ll Be DoingAs the first point of contact for many of our customers, you’ll be responsible for ensuring every interaction is helpful, friendly, and fast. You’ll also support our team behind the scenes with admin and data-related tasks.Customer Support DutiesRespond to customer emails promptly and professionallyChat with customers via our live...
-
Customer Service
3 weeks ago
India Pearson Full timeJob Category Go To Market Pearson VUE www pearsonvue com is the global leader in computer-based testing for information technology academic government and professional testing programs around the world Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world s most comprehensive...
-
Customer Service
3 weeks ago
India Scalesource Full timeCustomer Service Office Administrative Assistant Location Remote Outside US Hours Full time US time zone Salary 1 200 USD per month What You ll Do Handle inbound outbound calls email and SMS via RingCentral log clean notes in the CRM Pre qualify leads schedule estimates installs and send confirmations reminders Support sales prepare...
-
Customer Service Executive
4 days ago
India The Artment Full timeFull time Roles: - Manage customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received. - Maintain customer service log, tracking all incoming inquiries and detailing out customer requests. - Aggregate and report on customer service trends quarterly to the management.
-
Customer Service Executive
4 weeks ago
India The Artment Full timeFull time Exp: Candidate should have 1 - 3 years of relevant experience Roles: Answer general customer inquiries through social media, chat, & emails until inquiry is closed. Manage customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received. Maintain customer service...
-
Customer Service Engineer
1 week ago
India GE HealthCare Full timeJob Description Job Description Summary The Customer Service Engineer (CSE) provides technical assistance to customers for all aspects of installation, maintenance, and repair of GE equipment at customer sites. The CSE is responsible for providing excellent customer service through proactive communication and collaboration with internal stakeholders and...