Customer Service

4 weeks ago


Delhi India VirtueStaff Full time

Job Description

VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team

Responsibilities

- Deliver outstanding customer service by responding to inquiries via phone, email, and chat
- Assist customers with their account-related questions, issues, and order processing
- Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
- Document and track customer interactions and escalate unresolved issues as necessary
- Collaborate with team members to refine customer service processes and enhance overall client experience
- Help with social media management and content updates when required
- Provide feedback on customer service strategies and suggest improvements

Requirements

- Proven experience in customer service, virtual assistance, or a similar role
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and a customer-first attitude
- Ability to multitask and manage time efficiently in a remote setting
- Familiarity with CRM systems and various digital communication tools
- Highly organized and detail-oriented
- Ability to work independently as well as part of a team
- Experience with social media platforms and digital marketing is a plus

Benefits

- Work From Home
- Performance Bonus



  • Delhi, India Customer Capital Full time

    Job Description Company Profile Customer Capital is at the forefront of providing innovative Product as a Service solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platformsincluding shopping, travel, and dealsthat are seamlessly integrated with loyalty programs to serve the end customers of our clients. Our...


  • Delhi, India Piezel LLC Full time

    Job Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day...


  • Delhi, India BT Group Full time

    Job Description Why this job matters The Customer Service Professional supports customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio. What You'll Be Doing 1 - Supports the implementation of specific customer service management plans, ensuring customer value...

  • Service Manager

    1 day ago


    Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 4,50,000 per year

    3. Service ManagerSalary: ₹40,000 – ₹45,000Experience: 3+ yearsRequirements:Oversee service operations for EVs.Manage service staff and workflow.Ensure customer satisfaction and timely service delivery.Job Type: Full-timePay: ₹40, ₹45,000.00 per monthBenefits:Health insuranceWork Location: In person


  • Delhi, India Pantum Full time

    Job Description We are looking for an experienced after sales specialist who will be responsible for the after sales service of printers & consumables for India. With the sales network covering more than 110 countries and districts around the world, we are actively developing India market and building our branding in the country. Job Responsibilities: 1....


  • New Delhi, Delhi, India, Delhi Apcurated Couture Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...


  • Delhi, Delhi, India SPRING RAISE SERVICE Full time

    **1.Lead gen process** **Shift 5am to 2pm** **Salary upto 20k ; depend on experience and last sal as well** **Freshers upto 17k** **One side cab** **Huge incentives** **2.**Hiring for UK process Shift timings - 3pm to 12am Job role - sales Process - insurance Salary upto 20-27k Location - saket Huge incentives One side cab Fixed shift Fixed...


  • Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Hiring Now – Customer Relation Executive (CRE)Location: Sanjay Gandhi Transport NagarSalary: 15k to 25kJob Type: Full-time | On-siteAbout the Role:We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of...

  • Customer Service

    4 weeks ago


    India Pearson Full time

    Job Category Go To Market Pearson VUE www pearsonvue com is the global leader in computer-based testing for information technology academic government and professional testing programs around the world Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world s most comprehensive...


  • Delhi, India, India TP Full time

    Job Title: International Customer Support Executive Location: Gurgaon (Remote – Work From Home) Shift: Rotational, including night shifts Experience: 0–2 years | Freshers Welcome Joining: ImmediateRole Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive,...