▷ (Apply Now) Business Development Specialist - French Speaker

ABOUT TIDE At Tide we are building a business management platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2 000 employees Tide is rapidly growing expanding into new products and markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money ABOUT THE TEAM The Onboarding Team is a front-line team looking to convert as many prospective cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period We collaborate with marketing product and the KYC Teams to ensure a seamless Onboarding experience for prospective members providing key insights to all stakeholders ABOUT THE ROLE As a Business Development Executive you will Drive market expansion - Engage with prospective SME members address objections and effectively communicate the benefits of using the Tide app for their business needs Convert leads into active members - Proactively call prospective members who have started an application provide support and guide them through the completion process to ensure a smooth onboarding experience Build strong relationships - Establish trust and rapport with prospective members understanding their business needs and identifying opportunities to introduce relevant financial products and services Ensure compliance and troubleshooting issues - Work closely with KYC agents to verify documentation assist members in resolving any application issues and ensure all regulatory requirements are met Maximize upselling opportunities - Stay up to date with our product offerings and use your consultative sales approach to recommend additional services that align with the needs of prospective members Provide valuable insights - Gather feedback from potential members on any challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements WHAT WE ARE LOOKING FOR As a Business Development Executive you will be the key link between our finance app and potential SME members helping them understand the value of joining a leading fintech platform Your role requires a blend of strong sales skills customer-centric thinking and adaptability to convert high-interest leads into active members We are looking for someone who Has native-level proficiency in spoken and written French to engage effectively with our target market Brings experience in telesales business development or customer service with a proven ability to convert leads into customers Is target-driven and commercially focused with the ability to upsell relevant products and maximize revenue opportunities Is a proactive self-starter comfortable working in a fast-paced and evolving environment Thrives in an agile setting adapting to shifting priorities new products and changing market dynamics Puts members first ensuring a smooth and engaging onboarding experience while addressing any objections or concerns Has strong problem-solving skills and a keen eye for detail especially when working with KYC requirements and compliance processes Ideally has knowledge of compliance KYC AML and financial regulations or previous experience in the fintech sector Bonus Has experience using Zendesk predictive dialers or other CRM sales engagement tools to optimize workflows WHAT YOU WILL GET IN RETURN Competitive salary Self Family Health Insurance Term Life Insurance OPD Benefits Mental wellbeing through Plumm Learning Development Budget WFH Setup allowance 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L D activities TIDEAN WAYS OF WORKING At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community LI-Hybrid LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard You personal data will be processed by Tide for recruitment purposes and in accordance with