
Customer Support Specialist with French
1 day ago
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.
Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE ROLEAs a Customer Service Specialist with French you will:
- Spot patterns, enabling you to quickly identify and highlight areas that can be improved
- Juggle priorities to ensure that members get the best support experience
- Tackle tough banking challenges such as unfamiliar transactions, missing payments, and direct debits
Help mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks
WHAT WE ARE LOOKING FORAs a Customer Service Specialist with French , you would be helping businesses in France to become success stories every day. You'll love talking to people and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year. Our mission is to save businesses time and money every day, and delivering fast and fluid support is key to achieving this. Solving problems quickly and giving clear and honest advice is what sets us apart from the traditional big banks. The ideal candidate will have:
- Excellent spoken and written French skills
- Good spoken and written English skills
- Proficiency in using industry tools such as Kustomer, GSuite, and Jira.
- Confidence talking with our customers to help them get the most from their current account
- A knack for finding novel ways to solve difficult problems
- An eye for identifying recurring issues and the initiative to help create new workflows to solve them
- Really strong organisational skills
- Some experience working in customer service for the finance industry
- Some experience working in startups
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget per year
- Additional health & dental insurance
- Mental wellbeing platform
- Snacks, light food, drinks in the office
- WFH equipment allowance
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.
You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
-
Customer Support Specialist with French
1 week ago
Hyderabad, Telangana, India Careers at Tide Full time ₹ 6,00,000 - ₹ 10,00,000 per yearABOUT TIDEAt Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.Launched in 2017, Tide is now used by over 1 million small businesses...
-
French Translator
4 weeks ago
Hyderabad, Telangana, India Zensar Technologies Full timeExp - 0 to 3 years Location - Hyderabad (Night shift only) NP - immediate joiners only Please find the below JD: A French Service Desk role typically involves providing technical support to users in French, troubleshooting issues, and ensuring customer satisfaction. This includes diagnosing and resolving hardware, software, and network problems, escalating...
-
French Translator
4 weeks ago
Hyderabad, Telangana, India Zensar Technologies Full timeExp - 0 to 3 yearsLocation - Hyderabad (Night shift only)NP - immediate joiners onlyPlease find the below JD:A French Service Desk role typically involves providing technical support to users in French, troubleshooting issues, and ensuring customer satisfaction. This includes diagnosing and resolving hardware, software, and network problems, escalating...
-
French Translator
3 weeks ago
Hyderabad, Telangana, India Zensar Technologies Full timeExp - 0 to 3 years Location - Hyderabad (Night shift only) NP - immediate joiners only Please find the below JD: A French Service Desk role typically involves providing technical support to users in French, troubleshooting issues, and ensuring customer satisfaction. This includes diagnosing and resolving hardware, software, and network problems, escalating...
-
French Translator
3 weeks ago
Hyderabad, Telangana, India Zensar Technologies Full timeExp - 0 to 3 yearsLocation - Hyderabad (Night shift only)NP - immediate joiners onlyPlease find the below JD:A French Service Desk role typically involves providing technical support to users in French, troubleshooting issues, and ensuring customer satisfaction. This includes diagnosing and resolving hardware, software, and network problems, escalating...
-
French Translator
1 day ago
Hyderabad, Telangana, India Zensar Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearExp - 0 to 3 yearsLocation - Hyderabad (Night shift only)NP - immediate joiners onlyPlease find the below JD:A French Service Desk role typically involves providing technical support to users in French, troubleshooting issues, and ensuring customer satisfaction. This includes diagnosing and resolving hardware, software, and network problems, escalating...
-
French Teacher
3 weeks ago
Hyderabad, Telangana, India NIHOC -The International School Full timeWe're Hiring: French Teacher (Cambridge Curriculum Experience) Do you have a passion for languages and a flair for inspiring young learners?We are seeking a dynamic French Teacher to join our growing team and bring the joy of language learning to life. About the RoleAs a French Teacher, you will:- Teach French across relevant grades following the Cambridge...
-
French Teacher
3 weeks ago
Hyderabad, Telangana, India NIHOC -The International School Full timeWe're Hiring: French Teacher (Cambridge Curriculum Experience) Do you have a passion for languages and a flair for inspiring young learners? We are seeking a dynamic French Teacher to join our growing team and bring the joy of language learning to life. About the Role As a French Teacher, you will: Teach French across relevant grades following...
-
French Teacher
3 days ago
Hyderabad, Telangana, India NIHOC -The International School Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe're Hiring: French Teacher (Cambridge Curriculum Experience) Do you have a passion for languages and a flair for inspiring young learners?We are seeking a dynamic French Teacher to join our growing team and bring the joy of language learning to life. About the RoleAs a French Teacher, you will:Teach French across relevant grades following the ...
-
Hyderabad, Telangana, India GlobalLogic Full timeDescription Read write and translate provided text in the recommended format accurately and efficiently Demonstrate strong command over Spanish French German Italian Portuguesee Italian and English grammar including articulation and sentence structure Adapt to and coordinate between multiple workflows ensuring quality work in a fast-paced environment...