It Manager

3 weeks ago

Chandigarh, India Lytegen Full time

We are looking for an experienced and hands-on IT Manager to lead our IT operations at our Chandigarh Mohali office The IT Manager will be responsible for overseeing day-to-day IT support managing infrastructure leading technology projects and ensuring data security across the organization This role requires a balance of technical expertise leadership and strategic thinking The ideal candidate will have experience across help desk networking databases and cloud systems with the ability to manage a team and deliver IT projects from start to finish Key Responsibilities Team Leadership Management Lead mentor and manage a team of 2-10 IT professionals Foster accountability continuous learning and a collaborative work environment IT Operations Support Oversee help desk operations and provide Level 2 3 escalation support Manage hardware software troubleshooting upgrades and break-fix tasks Build repair and optimize computer hardware Infrastructure Networking Manage and maintain networking equipment servers firewalls and VPNs Ensure reliable LAN WAN Wi-Fi and cloud connectivity Oversee backup recovery and disaster recovery planning Systems Software Administer O365 Microsoft Office Suite Word Excel PowerPoint Teams etc Manage Active Directory and Google Workspace Admin environments Support automation and scripting with Python DAX or similar tools Database Development Create manage and troubleshoot databases SQL Access or similar platforms Ensure data accuracy integrity and accessibility Project Management Run IT projects from planning through execution and delivery Collaborate with business leaders to align IT solutions with organizational needs Deliver projects on time within scope and within budget Data Security Compliance Enforce cybersecurity best practices and IT policies Monitor and respond to security threats Maintain compliance with data protection and privacy standards Requirements Requirements Experience 7 years in IT with prior roles such as Help Desk Technician Desktop Support Hardware Technician Level 2 Support Engineer or IT Lead Senior IT Specialist Assistant Manager Senior Lead or Manager in IT or Help Desk Technical Expertise Strong hardware build repair and troubleshooting skills Networking knowledge routers switches firewalls VPNs Database experience SQL Access or similar Cloud SaaS platforms O365 Active Directory Google Workspace Familiarity with coding scripting Python DAX or similar Leadership Proven track record managing IT teams of 2-10 people Ability to mentor train and hold teams accountable Personal Skills Problem-solver and out-of-the-box thinker Data-driven decision-making approach Strong communication and documentation skills Leadership mindset takes responsibility for team success Additional Requirement Must complete a DISC Personality Assessment as part of the hiring process Work Location Must work on-site at our Chandigarh Mohali office Benefits Benefits Competitive salary package aligned with experience Opportunity to lead IT operations for a fast-growing international company Exposure to global teams and international projects Ability to build and shape IT processes from the ground up Career growth opportunities in leadership and technical specialization Collaborative high-performance culture that values innovation and results

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