16/09/2025 Client Services Associate I

Client Services Associate I - India Bangalore - Hybrid Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization We re proud to foster an inclusive environment driving innovation and excellence and we welcome you to join us on our mission to shape the future of clinical development The role This is an exciting opportunity to join the Client Management side of our Contracts team within the Clinical Research Industry Do you have an interest in negotiation Contracting and budgeting putting your client management skills to use while focusing on excellent customer service If you are looking to join a company which will offer you a strong support network with an inspiring and motivating working environment then this is the job for you Our Contracts team is part of our Global Business Services group who are based at our offices in Dublin Ireland The team provides the coordination and management of Contracts and Change orders for clinical Research projects for external clients Client Services Associate I responsibilities include but are not limited to budgeting Drafting Contracts and Change orders client relationship management and timeline planning You will need As the client s main point of contact throughout the lifetime of a Contract drafting to execution successful candidates must possess exceptional communication and customer service skills Applicants must also be able to demonstrate drive passion great attention to detail and be comfortable managing a variety of tasks at one time A background qualification in Languages English Marketing or Business is preferred but not essential In addition Fluency in English both orally and in writing with excellent communication skills Strong teammate Experience in managing multiple varied tasks simultaneously and independently MS Office Suite Previous experience in the clinical Client contracts- not mandatory What ICON can offer you Our success depends on the quality of our people That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent In addition to your competitive salary ICON offers a range of additional benefits Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family Our benefits examples include Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead Global Employee Assistance Programme TELUS Health offering 24-hour access to a global network of over 80 000 independent specialised professionals who are there to support you and your family s well-being Life assurance Flexible country-specific optional benefits including childcare vouchers bike purchase schemes discounted gym memberships subsidised travel passes health assessments among others Visit our to read more about the benefits ICON offers At ICON inclusion belonging are fundamental to our culture and values We re dedicated to providing an inclusive and accessible environment for all candidates ICON is committed to providing a workplace free of discrimination and harassment All qualified applicants will receive equal consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please let us know or submit a request Interested in the role but unsure if you meet all of the requirements We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles Are you a current ICON Employee Please click to apply