Senior Facility Executive

2 weeks ago


Bengaluru, Karnataka, India Cushman Wakefield Full time
Job Description

Role & responsibilities

- Oversee daily operations and upkeep of the facility (housekeeping, HVAC, electrical, plumbing, etc.)
- Ensure all areas are clean, functional, and compliant with company and statutory standards
- Coordinate soft services (housekeeping, pest control, pantry) and hard services (technical maintenance)
- Supervise outsourced facility service providers (housekeeping, security, MEP, etc.)
- Prepare duty rosters and supervise facility support staff
- Ensure vendor staff adhere to SLAs and KPIs defined in contracts
- Schedule and monitor Preventive Maintenance (PPM) of all equipment and assets
- Raise service requests for breakdowns and follow through to closure
- Maintain asset and maintenance records
- Ensure all safety standards, fire norms, and building codes are followed
- Coordinate for fire drills, evacuation plans, and safety audits
- Maintain statutory compliance documentation (e.g., fire NOC, lift license, DG permits, etc.)
- Support workplace planning, seating arrangements, and space utilization
- Assist in managing office moves, adds, and changes (MAC)
- Coordinate with IT and Admin for seating and infrastructure readiness
- Manage facility helpdesk tickets and track resolution timelines
- Handle escalations and ensure timely issue resolution
- Record and close complaints using CAFM tools or Excel trackers
- Track consumption of electricity, water, and fuel (diesel for DG, etc.)
- Coordinate with utility vendors (BESCOM, BWSSB, etc.)
- Suggest and implement energy-saving initiatives
- Monitor and maintain stock of consumables (cleaning materials, pantry supplies)
- Coordinate procurement and maintain vendor invoices and GRN
- Ensure cost control without compromising service quality
- Submit daily/weekly/monthly facility reports (cleaning reports, incident logs, etc.)
- Maintain checklists, inspection reports, and facility audit records
- Provide reports to Facility Manager/Client as required
- Interface with client representatives, building management, and internal departments
- Support audits, inspections, and meetings with data and reports
- Manage client expectations on facility services

Key Skills:

- Facility Management Software (CAFM, FMS Tools)
- Vendor & People Management
- Communication & Escalation Handling
- Knowledge of Soft & Hard Services
- Safety & Compliance Awareness

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