E- Commerce Manager

13 hours ago

Indore India WELTEC Institute Full time

Job Description Client Success Manager/Ecommerce growth manager Location: Banglore,Delhi-NCR [ Hybrid (Office-based once a week initially, withreduced frequency post-training)] Industry: E-commerce / Digital Marketing Experience Level: 10-12 years Position Overview We are looking for a highly motivated and experienced Client Success Manager to join our dynamic team. The ideal candidate will have experience managing ecommerce campaigns on platforms like Amazon and Walmart, with a strong understanding of listing optimization, digital marketing strategies, and client management. As the main point of contact for USA-based clients, the Client Success Manager will ensure seamless communication, timely execution of campaigns, and the optimization of client outcomes. Key Responsibilities - Client Relationship Management: - Serve as the primary point of contact for USA-based clients. - Build and maintain strong, long-lasting relationships with clients. - Ensure clients are fully satisfied with the services and results delivered. - Campaign Management & Optimization: - Oversee and manage e-commerce campaigns on Amazon, Walmart, and other relevant platforms. - Optimize product listings, ads, keywords, and campaigns to drive sales and performance. - Analyze campaign data and provide insights for improvement. - Communication & Reporting: - Provide regular updates to clients on campaign progress, performance, and optimizations. - Translate complex data insights into easy-to-understand reports for clients. - Address client queries, resolve concerns, and ensure a smooth experience. - Collaboration with Internal Teams: - Work closely with internal teams to ensure alignment on campaign objectives and deliverables. - Act as a bridge between clients and the internal operations/marketing team to execute plans efficiently. - Targeted Outreach: - Identify and engage with agencies servicing USA clients in need of ecommerce management and optimization services. - Look for potential opportunities within Amazon's internal teams or related roles to recruit skilled professionals. Skills & Qualifications - 10-12 years of experience in client success, digital marketing, or e-commerce, ideally with a focus on Amazon, Walmart. - Proven experience in managing e-commerce campaigns, particularly in listing optimization and advertising. - Strong understanding of e-commerce metrics, KPIs, and ROI. - Ability to effectively communicate and build relationships with USA-based clients. - Fluency in English is a must; both written and verbal communication must be strong. - Highly organized and able to manage multiple projects simultaneously. - Proactive, with a solution-oriented mindset and a client-first attitude. - Experience working in an agency setting or with large e-commerce platforms (Amazon, Walmart, etc.) is highly preferred. Skills: walmart,e-commerce,product listing ads,kpi,amazon,campaigns

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