Chat Support Executive

5 days ago

Gurugram Delhi Noida, India Talent Acquaintance Full time
Job Description

Role Summary:

Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team.

Who Can Apply:

- 12th Pass / Diploma / Graduate
- Excellent written English skills
- Comfortable with night shifts & rotational shifts
- Basic computer knowledge

Perks & Benefits:

- 5-day work week
- Night shift allowance + Overtime pay
- Free cab (night shifts)
- Subsidized meals
- Health & Life Insurance
- PF, Gratuity, Parental Leave
- Career growth opportunities
- Performance incentives
- To escalate the queries of the customer via Chat/Email and Voice
- Resolve the customer issue for international customers.
- To provide the best resolution to the customers.
- Maintain the better relationship with the customers.
- Meet the customers requirements and provide them satisfaction with the best resolution of their queries.
- Qualification: 12th and Above
- Good communication skill (Verbal & Written)
- Computer Knowledge
- Flexible (24/7) environment

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