Chat Support Executive
12 hours ago
We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.
**Key Responsibilities**:
- Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.
- Assist our customers by understanding their products/services and providing accurate information to them.
- Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.
- Empathize with customers and provide excellent customer service.
**Requirements**:
- Minimum high school diploma or equivalent.
- 1+ years of Chat Support experience is a must.
- Excellent written and verbal communication skills in English are compulsory.
- Comfortable using live chat support software and multitasking between multiple chat windows.
- Previous experience in web chat support for foreign clients would be a plus.
- Strong problem-solving skills with the ability to think on your feet and find solutions quickly.
- Willingness to adapt to new processes, tools, and client requirements.
Pay: Up to ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
**Experience**:
- Live chat: 1 year (preferred)
**Location**:
- Noida Sector 62, Noida, Uttar Pradesh (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
Expected Start Date: 26/05/2025
-
Chat Support Executive
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
-
Chat Support Executive
6 days ago
Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
-
Chat Support Executive
2 weeks ago
Noida Sector , Noida, Uttar Pradesh, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:Provide prompt, courteous, and efficient live...
-
Chat Support Executive
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time**Chat Support** - 1. Must have 1 years of customer service experience and be able to skillfully handle any type of customer complaints in different scenarios._ - 2. Possess excellent thinking ability, be able to proactively think about how to solve problems and provide solutions._ - 3. Be able to maintain a positive personality, work effectively under...
-
Chat Support Executive
1 week ago
Noida Sector , Noida, Uttar Pradesh, India Digininja Private Limited Full timeJob Description:We are looking for enthusiastic and customer-focused individuals to join our team as Chat Support Executives. If you have strong communication skills and are eager to start your career in customer service, this is the perfect opportunity for youKey Responsibilities:Provide real-time support to customers via online chat.Understand customer...
-
Chat Support Executive
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full timeStrategically approaching each player based on their history and profile. - Educate current and potential customers with product and service information. - Identify and escalate priority issues to the Team Leader and Ops Team. - Actively participate in team meetings. - Adapt to customer needs to provide top quality support for both technical and...
-
Chat Support Executive
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full timeStrategically approaching each player based on their history and profile. - Educate current and potential customers with product and service information. - Identify and escalate priority issues to the Team Leader and Ops Team. - Actively participate in team meetings. - Adapt to customer needs to provide top quality support for both technical and...
-
Customer Support Executive- Voice- Chat Process
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full timeJob Title: Client Communication & Technical Support Executive Job Summary: Key Responsibilities: Communicate with clients via calls and chats to resolve queries and build rapport Manage and analyze client data for reporting and follow-ups Coordinate with internal teams to ensure smooth issue resolution Maintain accurate records and client...
-
Chat Support Executive
2 weeks ago
Noida, Uttar Pradesh, India TheraYog Full timeDesignation: Chat Support Executive Location: Noida **The key expectations of the role**: - Respond promptly to customer inquiries via chat, providing accurate information and assistance related to our products and services. - Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously. -...
-
Chat Support Executive
11 hours ago
Noida, Uttar Pradesh, India TheraYog Full timeDesignation: Chat Support Executive Location: Noida **The key expectations of the role**: - Respond promptly to customer inquiries via chat, providing accurate information and assistance related to our products and services. - Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously. -...