Customer Service Officer

2 weeks ago

Bengaluru, Karnataka, India Arrow Electronics Full time

Position Customer Service Officer What You will Be Doing Responsible for system-related work which would consist of Sales order entries maintenance shipment release inventory management Be In close collaboration with Field Sales Inside Sales IS Quote Specialist Marketing Warehouse and Logistics Responsible for overall Customer management as well as handling RMA customer returns Order Management Sales Order Entry Sales order Maintenance Shipment Release Inventory Management Ensure on time delivery Process RMA Customer returns Shared role with Field Sales IS - Pre-Order Order Entry What We Are Looking For While it is preferred that the candidate is a degree holder and with working knowledge of the electronics components industry the following are the Must-Have requirements to be successful in the role Expertise Order Management - PO to Invoicing AR Process RMA Process Inventory management Basic understanding of International Trade practices of Warehouse Inco Terms Must have a tertiary education Some formal training or experience is required to perform the job effectively Experience Must have min of 2 to 5-years experience from EMS Electronics components distribution Skills Committed to learn be more do more Expert in OM of ERP Excel Process oriented Excellent customer service skills Excellent interpersonal skills Excellent communication skills including English country specific language Express ideas with clarity since role require regular exchange of communication Demonstrated analytical and problem-solving skills Skill in prioritizing work multi-tasking Advanced computer proficiency level Attitude Operates from a service-oriented attitude A proven team player High energy level with a sense of urgency Can do attitude self-motivated Detail oriented What Is In It For You At Arrow we recognize that financial rewards and great benefits are important aspects of an ideal job That is why we offer competitive financial compensation including various compensation plans and a solid benefits package Insurance 5-Day Work Week And more About Arrow Arrow Electronics Inc NYSE ARW Arrow Electronics Inc NYSE ARW an award-winning Fortune 133 and one of Fortune Magazine s Most Admired Companies Arrow guides innovation forward for over 220 000 leading technology manufacturers and service providers With 2024 sales of USD 27 9 billion Arrow develops technology solutions that improve business and daily life Our broad portfolio that spans the entire technology landscape helps customers create make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible Learn more at Our strategic direction of guiding innovation forward is expressed as Five Years Out a way of thinking about the tangible future to bridge the gap between what s possible and the practical technologies to make it happen Learn more at For more job opportunities please visit Location IN-KA-Bangalore India Time Type Full time Job Category Business Support

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