Business Development Manager

Job Description Business Development Manager/ Co-Pilot Reporting Manager: Category Manager (Hybrid) Location: Mumbai About The Role As a Supplier Business Development Manager reporting to the Supplier Category Manager, you'll play a critical role in growing and managing our supplier base for the B2B diamond marketplace. This role is for a driven, strategic professional who excels in building supplier relationships, optimizing their performance, and aligning their products with market needs. You'll act as a revenue co-pilot for suppliers, working closely with them from onboarding through sustained success. Your work will ensure that our platform offers the best quality, selection, and value for buyers, creating a dynamic and profitable environment for both suppliers and our business. What You'll Do In this role, you'll identify, onboard, and support high-potential suppliers while maximizing their sales growth and ensuring quality and inventory alignment with customer demand. You will act as both a consultant and a coach, guiding suppliers to optimize their product offerings, pricing, and availability. Your insights and proactive support will be instrumental in helping suppliers grow on our platform, creating value and a seamless experience for buyers Responsibilities - Supplier Acquisition and Onboarding: Identify and onboard high-quality suppliers that align with category standards. Communicate marketplace value propositions clearly and drive their engagement with our platform. - Account Management and Supplier Support: Build strong, consultative relationships with suppliers to ensure alignment with business goals. Act as a primary point of contact for their growth, success, and troubleshooting needs. Work hand in hand with tech and customer support teams to ensure every interaction is seamless. - Performance Analysis and Reporting: Use data to assess supplier performance, identify growth opportunities, and provide actionable feedback on selection, pricing, and quality metrics. - Sales Enablement and Revenue Growth: Drive suppliers to meet revenue targets by optimizing product assortment, pricing, and inventory levels. Promote express stock initiatives to ensure fast delivery options. - Quality and Compliance Oversight: Work closely with suppliers to maintain high-quality standards, minimizing return rates and customer complaints through proactive quality assurance. - Cross-Functional Collaboration: Partner with category management, product, and operations teams to align on category objectives, drive buyer engagement, and support product marketing initiatives. - Supplier Training and Development: Develop training resources and guides to help suppliers understand best practices for product listing optimization, quality control, and category-specific performance metrics. - Growth Strategy Implementation: Implement growth initiatives based on category OKRs, aiming for increased active suppliers and improved supplier performance on key metrics (availability, sold-out rates, and express sales). Your Qualifications And Experience - Bachelor's degree in Business, Marketing, or a related field, or equivalent experience. - 4-7 years of experience in account management, sales, business development, or a related role, ideally within B2B marketplaces or e-commerce. - Strong Communication Skills: Exceptional relationship-building and communication abilities, with a consultative approach to supplier management. - Data-Driven Mindset: Proficiency in using data and analytics to guide decisions and performance improvements. - Customer-Centric & Quality-Oriented: A commitment to ensuring the highest quality standards and a positive customer experience through strong supplier support. - Self-Starter with Growth Focus: Highly motivated to achieve targets, with a proactive approach to problem-solving and supplier growth. Preferred Qualifications - Experience in B2B marketplaces, luxury retail, or tech-enabled marketplaces. - Familiarity with supply chain processes and inventory management. - Proven success in driving revenue growth and optimizing supplier performance. If you're ready to take on a dynamic role with opportunities to shape supplier success in a fast-growing marketplace, we'd love to hear from you This position is perfect for someone who enjoys both the strategic and relational aspects of supplier development, with a passion for driving measurable impact.