Head of Admissions

2 days ago

Bengaluru India Qrata Full time

Job Description

Core Responsibilities:

1. Team Leadership & Management:

Recruit, train, and manage the admissions counselors, ensuring theyre well-versed in SOPs, LORs, mock interviews, program selection, test prep (GRE, GMAT, TOEFL, IELTS, SAT). Set performance benchmarks, conduct regular coaching, and drive accountability.

2. Admissions Strategy & Operations:

Define admissions workflows and optimize pipeline management using brand&aposs proprietary dashboard and Nova platform for structured, goal-oriented planning. Develop differentiated approaches for various intake cycles, demographics, and programs.

3. Quality Assurance & Student Success:

Oversee application review processesensuring SOPs, LORs, essays, and interview coaching maintain top-tier quality, echoing brand&aposs personalized mentorship ethos Monitor client outcomes, improving processes for better match rates and satisfaction.

4. Cross-Functional Integration:

Partner with the AI/Product teams to fine-tune admissions tools and algorithmsespecially for university matching and personalization. Collaborate with marketing and content teams to highlight success stories (e.g., Wall of Success testimonials), build messaging for blogs, bootcamps, and events.

5.Performance Tracking & Expansion:

Track and analyze metrics such as admit rates, counselor productivity, student feedback, and conversion ratios. Set quarterly goals for admission volume and quality, aligning with organizations scale-up plans to guide 500,000 students in the next two years.

Qualifications & Experience:

510 years of experience in admissions, education consulting, or university outreach, with a deep understanding of UG/PG/PhD application processes.

Demonstrated experience leading teams in fast-paced, high-growth educational technology or consulting environments.

Excellent command over crafting applicationsSOPs, LOR guidance, mock interviews, test strategy.

Strong analytical skills, fluent in admissions data interpretation to drive results.

Familiarity with AI-powered tools and platforms is a strong plus.

Exceptional communication, interpersonal, and leadership skills.

Outcome-oriented mindset with deep empathy for student journeys.

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