Senior Outbound Sales Executive

ABOUT TIDE At Tide we are building a business management platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2 000 employees Tide is rapidly growing expanding into new products and markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money ABOUT THE TEAM The Sr Telesales Executive International Market in the MEM Department at Tide is dedicated to helping small businesses thrive We build strong relationships with our members by understanding their needs and offering tailored solutions Working collaboratively with other departments we stay informed about new products to ensure our members receive the best support ABOUT THE ROLE As a Sr Telesales Executive International Market you will be Call our existing members - build rapport with them understand their businesses and will upsell relevant products or services to help them thrive Work cross functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members Work in a dynamic and data driven environment to reach team and individual targets and meet KPI s Upsell and cross sell products services to maximise revenue Ensure clear concise and effective communication tailored to UK customers Play a part in testing of new leads scripts that support the team overall as we work in new areas of the business Accurately record interactions feedbacks and sales outcome in CRM Get to know these leads prospective members and how their businesses plan to operate and will recommend relevant products and services to help them thrive Spend time to take on ad-hoc tasks and work on projects that support other business areas WHAT MAKES YOU A GREAT FIT Tide is seeking a dynamic Sr Telesales Executive International Market to drive our mission of supporting small growing businesses You ll thrive in a fast-paced ever-changing environment and bring a target-oriented entrepreneurial approach to our team The ideal candidate will have Proven experience in telesales preferably in an international UK- focused role with minimum 2 years of current experience in telesales Prior outbound calling experience working with UK clients is preferred Previous financial services telesales experience would be an advantage and success working towards a revenue target Exceptional Verbal Communication and interpersonal skills in English Versant B2 - 60 and C1 An excellent telephone manner strong negotiation persuasion and objection-handling skills Open to work in flexible shifts to align with UK based hours Knowledge of UK culture and consumer behavior would be a plus Confident outgoing and enthusiastic nature Self motivation and conscientiousness wanting to make a real difference to the business Experience using Kustomer or a similar CRM tool Willingness to take on new projects and get involved in the teams growth Willingness to work with Product Owners across all areas of businesses in gaining feedback that can make the real changes to members experience of Tide Some knowledge of Buyer Behaviour Sales and KYC Ability to get your strengths from working and collaborating in a team dynamic but also to work independently to your KPIs and targets WHAT YOU LL GET IN RETURN 25 days paid annual leave 3 paid days off for volunteering or L D activities Extended maternity and paternity leave covered by the company Personal L D budget Additional health dental insurance Mental wellbeing platform Food vouchers Snacks light food drinks in the office WFH equipment allowance Sabbatical Leave TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard You personal data will be processed by Tide for recruitment purposes and in accordance with