Process Associate

4 weeks ago


Rohtak, India IGT Solutions Full time

Job Summary - We are looking for a dedicated professional and detailed oriented CCR for an Airline Process This role involves providing customer service support on calls for airline process We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team This role involves providing exceptional service to customers through various communication channels phone addressing their travel-related inquiries and assisting with bookings cancellations and changes to ensure a seamless and positive experience Who we are looking for Handle customer inquiries and resolve issues efficiently Provide accurate information to customer Process transactions and maintain customer records Deliver excellent customer service and enhance customer satisfaction What you would be doing Minimum Bachelor s degree Under grad Prior experience in customer service Strong communication and interpersonal skills Ability to handle customer queries and complaints effectively Relevant work exp Preferably customer service Good Spoken English Computer Skills ability experience using computer applications Typing Speed Call Handling Etiquette What you will be signing up for Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture you would not want to miss



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