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▷ Apply in 3 Minutes Resource Co-ordinator For An Ngo

4 weeks ago

Kollam KL IN UNIVO Education Full time

- Resource Coordinator Position Title Resource Coordinator Reporting To Management Board Location Resource Centre Role Purpose The Resource Coordinator will act as the central point of contact at the Resource Centre They will coordinate screening maintain case records guide families and ensure timely referrals to the right facilities and professionals The role requires strong organizational skills communication and the ability to liaise between families specialists and community resources Key Responsibilities 1 Case Intake Coordination Serve as the first point of contact for families approaching the Resource Centre Collect background information and register cases Schedule initial assessments with the Psychologist Counsellor Maintain updated case files and ensure confidentiality 2 Referral Management Maintain an up-to-date directory of referral facilities therapists hospitals schools government schemes Guide families to appropriate services based on psychologist s screening results Track referrals and follow up on progress with families 3 Networking Partnerships Build and maintain partnerships with hospitals therapy centres schools NGOs and government offices Establish MOUs or informal referral arrangements where needed Liaise with community stakeholders to expand support options 4 Training Awareness Support Assist in organizing staff training and community awareness workshops Maintain training schedules materials and attendance records Help coordinate awareness events for parents teachers and volunteers 5 Administration Reporting Compile monthly and quarterly activity reports for the Board Maintain referral statistics case outcomes and feedback Ensure compliance with centre s policies safeguarding and confidentiality guidelines Qualifications Skills Essential Graduate degree in Social Work Psychology Education or related field Minimum 2-3 years experience in case management coordination or social sector roles Excellent communication and interpersonal skills Ability to manage records databases and basic office tools Excel Word Empathy patience and cultural sensitivity in working with families Desirable Knowledge of autism and neurodiverse conditions Experience working with NGOs special schools or disability programs Familiarity with local government schemes for disability support Key Attributes Strong organizational and follow-up skills Problem-solving mindset with focus on family support Team player who can work with psychologists educators and social workers Commitment to inclusion dignity and confidentiality Employment Type Full-time with periodic travel for networking and partnerships Job Type Full-time Pay 10 000 00 - 15 000 00 per month Application Question s Why do you want to work in a resource centre that serves children and families with special needs and not in another type of job Where do you see yourself in the next 2-3 years and how does this role fit into your plans This role may require patience consistent follow-up with families and sometimes working beyond regular hours Are you prepared for that and can you give an example from your past where you stayed committed in a difficult situation Work Location In person