Tech Support

Job Description

MAKE THE DIFFERENCE THINK CUSTOMER FIRST EXPERIMENT CARE BE OPEN

Do you want to make a difference Our goal is to always put customers and people first Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together

We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.

Position

- Direct the customers develop applications in CAREL software platform (1Tool,C.Suite etc.)
- Feedback on issues with CAREL software platform
- Manage the specific or critical issue in customer side on HVAC
- Drive internal resource to provide solution to customers
- Support HVAC sales on pre-sales, commissioning and after sales on special case
- Support warranty repair center on application analysis base on customer required
- Collect the external information to internal for continuously improvement
- Manager the internal & external training to customer if needed
- Other activities assigned by managers

Requirements

- Graduate in Electronics
- 3-5 years of experience in PLC programming, commissioning, Trouble shooting etc.
- Experience of Electrical panel installation, Field wiring , various types of Sensors will be advantageous.
- Working with HVAC companies will be preferred but not mandatory.
- Experience in PLC/HMI programming
- Experience in working with BMS/IBMS companies
- Experience in Installation commissioning of BMS/IBMS systems
- Knowledge of Chiller, AHUs, VAVs etc and field sensors desirable.
- Good written and spoken knowledge of English as well as Hindi/Local languages preferred.
- Good in English and Tamil.

Other Information

What we offer

- Work-life balance: remote working and flexitime
- On-boarding program and continuing training
- Company welfare: company canteen, life insurance, welfare platform, company bonus, contributions to school expenses
- Carel BoostCamp, a three-year training course for new hires under the age of 30, aimed at developing transversal skills, such as project management, cross cultural communication and problem solving

MAKE THE DIFFERENCEANYWAY: this position isnt right for you Check out our other job opportunities: https://www.carel.com/open-positions

ACT FOR THE PLANET - ACT FOR PEOPLE - ACT TO SHARE VALUE

At Carel we are actively committed to achieving our sustainability objectives, outlined in our Driven by the Future - Sustainability in Action plan, available for reference at: https://www.carel.com/carel-and-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.

Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring.Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due considerationand will be exclusively valued based on competences, experiences, motivation and values alignment.

This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 & ss.mm.ii and D.Lgs. 215-216/2003). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016) at the following link: https://www.carel.com/documents/10191/678238/CAREL_GDPR_Information_Candidates.pdf

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