IT Technology Services Expert

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

. Design lifecycle management operation automation and architecture concepts, tools, and processes

. Drive issue resolution together with the teams and utilize the expert network

. Drive technology discussions and innovations. Be the escalation point for technical issues

. Analyse technical requirements and organize / co-ordinate experts from Enterprise Cloud Services and development and drive these topics to resolution

. Optimize and stabilize the standardization and automation behind customer service requests and procedures in a proactive way leveraging analytical tools and capabilities

What you'll bring

. Minimum 14 years of experience on deep Network topics VLANs, DHCP, DNS, VPN, IPv4/IPv6, and network topologies (LAN/WAN)

. Strong understanding of various Hyperscalers incl. IBM Cloud, MS Azure, AWS, GCP, VMware and their cloud native capabilities and architecture understanding will be a add on

. Understanding of Network Architectures and have experience in implementing Network Design.

. Strong knowledge on concepts of VPC, NACL, Security groups, Load Balancers, Firewall, Route table and Subnets.

. Disaster Recovery Implementation Experience

. Proficiency in automating and optimizing processes

. Strong analytical and problem-solving skills

. Prior experience in infrastructure operations and automation. Knowledge as technical/basis consultant or technical project manager is beneficial

. Strong Operating system knowledge to support Linux, Windows/ IBM power environments.

. Experience in script programming, automation tools and markup language (e.g. Shell, Perl, Python, Ansible, YAML etc.), preferable Ansible

. Understanding of JIRA tool and reporting is beneficial

. Ability to inspire, develop team members, exhibit skills in leading teams through change, including adopting new technologies or processes.

. Strong interpersonal skills to work effectively across development and operations teams

Meet your team

SAP Enterprise Cloud Services enables our customers to focus on driving innovation for the future with a focus on flexibility and simplification. We provide customers with a scalable and adaptable operating model, secure and resilient best-in-class technology, and IT governance to ensure production availability across the application and infrastructure landscape.

#ITT4PF

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [Confidential Information]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 431273 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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