Junior Customer Success Specialist

3 weeks ago

Srinagar Jammu India TyrAds Full time

Job Description

About TyrAds: TyrAds is a dynamic and rapidly growing digital advertising company dedicated to delivering innovative solutions to our clients. With a focus on creativity, technology, and data-driven strategies, we strive to stay ahead in the ever-evolving landscape of digital advertising.

Position Overview: We are looking for a dynamic and proactive Junior Customer Success Specialist to join our team at TyrAds. In this role, you will play a crucial part in supporting our partners across both the gaming and non-gaming industries, ensuring they achieve optimal results with TyrAds. Your responsibilities will include building and maintaining strong relationships with partners, understanding their goals, providing guidance on best practices, and monitoring performance to drive engagement and retention. You will collaborate closely with internal teams to address partner needs, optimize campaigns, and enhance the overall partner experience on our platform.

About the Role: We are seeking a Junior Customer Success Specialist Account Manager who will be responsible for delivering exceptional support to our partners across both the gaming and non-gaming industries, ensuring they have a seamless and positive experience with our services. This role involves engaging with clients through various channels, addressing queries, troubleshooting issues, and providing guidance on campaign and platform operations. The position requires adaptability to work across multiple platforms and tools. The ideal candidate will have strong communication skills, a proactive mindset, and the ability to thrive in a fast-paced, dynamic environment.

Location: Srinagar (In office)

Responsibilities:

- Monitor and report on key performance indicators, providing actionable insights to improve user acquisition efforts.
- Collaborate with mobile gaming and non-gaming partners to identify and implement user acquisition opportunities within their platforms.
- Develop and execute user acquisition strategies to drive growth and engagement.
- Analyze data and metrics to identify trends, insights, and optimization opportunities.
- Utilize a data-driven approach to optimize campaigns and maximize ROI.
- Stay abreast of industry trends and emerging opportunities in the non-gaming and rewards sector.
- Foster strong relationships with gaming and non-gaming communities and key stakeholders.
- Monitor and report on key performance indicators, providing actionable insights to improve the performance of campaigns.

Requirements:

- Bachelor's degree in Marketing, Business, or a related field.
- Strong understanding of mobile gaming and non-gaming platforms and trends.
- Familiarity with analytics and tracking tools to measure and optimize campaign performance.
- Excellent communication and interpersonal skills.
- Familiarity with offer walls is a must.
- Creative thinking and problem-solving abilities.
- Ability to work collaboratively in a fast-paced, dynamic environment.

Key Points:

Great culture: Innovation, progressive responsibilities, awesome team building, Employee engagement, Recognition, and an experienced, productive team that will value you.

Hybrid Team: Global offices with teams in Europe and Asia

Interested

Reach out with your motivation to join,

share your CV and jump on an initial call

Send your CV to [Confidential Information]

  • Junior Customer Success Specialist

    3 weeks ago

    Srinagar, India Tyrads PTE. LTD. Full time

    About TyrAds:  TyrAds is a dynamic and rapidly growing digital advertising company dedicated to delivering innovative solutions to our clients. With a focus on creativity, technology, and data-driven strategies, we strive to stay ahead in the ever-evolving landscape of digital advertising. Position Overview:  We are looking for a dynamic and proactive...

  • Customer Success Associate

    6 days ago

    Jammu, India Ladybird Web Solution Pvt Ltd Full time

    **Company Description** At **Faveo**, we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution. Our customer-centric approach ensures personalized interactions that build lasting relationships. Leveraging cutting-edge technology, robust security measures, customizable options, and omnichannel integration, we...

  • Customer Success Associate

    3 weeks ago

    Jammu, India Ladybird Web Solution Pvt Ltd Full time

    Job Description Company Description At  Faveo , we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution. Our customer-centric approach ensures personalized interactions that build lasting relationships. Leveraging cutting-edge technology, robust security measures, customizable options, and omnichannel...

  • Customer Success Specialist

    4 weeks ago

    Hyderabad, India Mira IMS Pvt Ltd Full time

    Job Description Company Description Mira IMS Pvt Ltd specializes in creatively expressing your business and brand through events. Based in Hyderabad, we excel in planning and managing a variety of events including trade shows, exhibitions, brand activations, event IP, and conferences. Our team is dedicated to understanding your brand and audience, ensuring...

  • Customer Success Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu Klenty Full time

    Job Title: Customer Success SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...

  • Campaign Specialist

    3 weeks ago

    Srinagar, Jammu, India Insights Marketing & Communication Full time

    Job Description Company Description Insights Marketing & Communication is a Dubai-based full-service digital marketing agency with over 13 years of experience in brand building, web development, digital marketing, social media, PR, and multimedia. We take pride in our client satisfaction, with 90% of acquisitions driven through referrals, showcasing our...

  • Customer Success Associate

    3 weeks ago

    Jammu, JK, IN Ladybird Web Solution Pvt Ltd Full time

    Company Description At Faveo we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution Our customer-centric approach ensures personalized interactions that build lasting relationships Leveraging cutting-edge technology robust security measures customizable options and omnichannel integration we empower...

  • Customer Success Specialist

    5 days ago

    Bengaluru, India Ticmint Full time

    Job Description About Ticmint: At Ticmint, we're redefining how businesses manage and engage with their events through cutting-edge tech solutions. Our innovative team is dedicated to streamlining event management for companies across industries, equipping them with tools to enhance efficiency and scale. We are committed to fostering a diverse and creative...

  • Customer Success

    2 weeks ago

    Pune, Maharashtra, India, Maharashtra Clara AI Full time

    Customer Success - Onboarding SpecialistLocation: Kalyaninagar, Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM IST Domain: B2B SaaS Role Overview: We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role, you’ll own the post-sales onboarding journey —...

  • Customer Success Specialist

    2 weeks ago

    India SmartReach.io Full time

    Job Description About SmartReach.io SmartReach.io is a multichannel sales engagement platform that helps businesses automate cold outreach across email, LinkedIn, calls, WhatsApp, and more. Our goal is to help sales, and marketing teams focus on conversations that convert not repetitive tasks. We're a remote-first company with a product-first culture and...