Customer Success Associate

3 weeks ago


Jammu JK IN Ladybird Web Solution Pvt Ltd Full time

Company Description At Faveo we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution Our customer-centric approach ensures personalized interactions that build lasting relationships Leveraging cutting-edge technology robust security measures customizable options and omnichannel integration we empower businesses to deliver unlimited and affordable support Role Description Customer Success Specialist Location Jammu Type Full-time On-site Open to Freshers and experienced professionals As a Customer Success Specialist at Faveo Helpdesk you will be at the forefront of ensuring customer satisfaction This role involves using your analytical skills effective communication abilities and problem-solving expertise to provide outstanding support and build strong customer relationships You will contribute to delivering top-notch service on a daily basis ensuring our customers achieve their goals with Faveo s solutions Key Responsibilities Provide exceptional customer support through various channels email chat or phone Ensure high levels of customer satisfaction by resolving issues efficiently and proactively Analyze customer needs and feedback to enhance their experience and improve processes Communicate effectively with customers offering clear guidance and solutions Collaborate with internal teams to address complex customer concerns Assist in onboarding new customers and training them on Faveo Helpdesk solutions Monitor and report on customer engagement and satisfaction metrics QualificationsRequired Skills Strong Customer Satisfaction and Customer Support abilities Excellent Analytical Skills and Communication capabilities Proven ability to deliver excellent Customer Service Exceptional Problem-Solving and Interpersonal skills Ability to work collaboratively in a team environment Preferred Skills Familiarity with helpdesk software or ticketing systems Bachelor s degree in Business Administration or a related field Prior experience in customer service is an advantage Why Join Us Be a part of a dynamic growing organization that values innovation and customer focus Gain hands-on experience working with advanced helpdesk solutions Collaborate with a talented team in a supportive work environment Enjoy opportunities for professional growth and development Join us at Faveo Helpdesk and make a meaningful impact in customer success Job Types Full-time Fresher Pay 250 000 00 - 300 000 00 per year Benefits Food provided Health insurance Paid time off Provident Fund Schedule Rotational shift Supplemental Pay Performance bonus Work Location In person



  • Jammu, India Ladybird Web Solution Pvt Ltd Full time

    **Company Description** At **Faveo**, we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution. Our customer-centric approach ensures personalized interactions that build lasting relationships. Leveraging cutting-edge technology, robust security measures, customizable options, and omnichannel integration, we...


  • Jammu, India Ladybird Web Solution Pvt Ltd Full time

    Job Description Company Description At  Faveo , we prioritize exceptional customer support by offering a comprehensive helpdesk and service desk solution. Our customer-centric approach ensures personalized interactions that build lasting relationships. Leveraging cutting-edge technology, robust security measures, customizable options, and omnichannel...


  • Tiruchchirappalli, TN, IN 3PROSOLUTIONS Full time

    About the Role We are looking for two enthusiastic and detail-oriented Client Onboarding Specialists to join our team This role will be the first point of contact for new clients and will play a key part in ensuring a smooth onboarding process You will work closely with clients to understand their requirements coordinate with our development team and...


  • Jammu, JK, IN B L LIFE SCIENCES PVT LTD Full time

    Candidate should have exposure of Medical Devices Sales Minimum 2 years or above experience is required in the Medical devices industry Education should be B SC B Pharma D Pharma etc is required Only same industry experience is required Roles Responsibility SHOULD BE ASSOCIATED WITH ALL THE ACTIVITIES RELATED TO MEDICAL DEVICES SHALL TRAVEL AND MEET SURGEONS...

  • Sale Executive

    3 weeks ago


    Jammu, JK, IN Pagyal Group Full time

    Are you a people person with a knack for building relationships Join our team as a Dry Cleaning Service Associate and become the face of our business in Jammu City We re looking for a motivated and reliable individual to help us expand our dry cleaning services This role is perfect for someone who is proactive organized and enjoys interacting with new...

  • Field Sales

    2 weeks ago


    Jammu, JK, IN Aatish Trading Co Full time

    A field sales job description typically includes generating leads and closing sales through face-to-face customer interactions managing sales pipelines nurturing customer accounts and meeting revenue targets Responsibilities often involve customer identification cold-calling sales presentations account management accurate sales forecasting and maintaining...


  • Leh, JK, IN PVR INOX Cinemas Full time

    To personally greet the customers and other VIP Guests at each touch point with correct salutation Service on seat suggestive Up selling Efficient Cash handling at POS and no variance in sales Customer query handling and delight each and every customer by giving best service Well versed with Movie synopsis and genre Taking effective orders and satisfying the...


  • Jammu, JK, IN Aatish Trading Co Full time

    A field sales executive in the marble and plywood industry drives sales by meeting clients and building relationships with distributors architects builders and contractors The role involves extensive travel within a designated territory requiring deep product knowledge and strong interpersonal skills Core responsibilities Business development Identify and...


  • Katra, JK, IN Marriott International Full time

    Additional Information Job Number25160327 Job CategorySales Marketing LocationKatra Marriott Resort Spa Kotli Bajalan Katra Jammu and Kashmir India 182301 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Promote awareness of brand image internally and externally Use...


  • Katra, JK, IN Marriott International Full time

    Additional Information Job Number25157727 Job CategoryRooms Guest Services Operations LocationKatra Marriott Resort Spa Kotli Bajalan Katra Jammu and Kashmir India 182301 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Our jobs aren t just about giving guests a smooth...