High Salary) Customer Support Executive

3 weeks ago


Bengaluru, Karnataka, India Loop Health Full time

Drive a fantastic health checkup booking experience for Loop members with end-to-end service Engage with clinical staff and diagnostic centers to provide a hassle free health checkup experience for members Take ownership of members issues and work with hospitals and labs to resolve them Relay detailed information in a clear and concise manner keeping both customers and staff informed Prepare members for the health checkup experience by sharing pre-test instructions and reminders Develop strategies to improve customer service experience create engaged customers and facilitate organic growth What we are looking for Experience in providing customer service support Deep empathy and understanding of customer needs Love for solving problems and helping customers Proficiency in English strong communication skills both written and verbal Ability to think critically and solve problems Strong client-facing and communication skills Customer service orientation and ability to adapt respond to different types of characters



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