High Salary) Customer Support Executive

3 weeks ago

Bengaluru, Karnataka, India Mind Click Full time
Job description Greetings from Mind Click We are Hiring for US Health Care Process  Job Description: Customer Support Executive - Healthcare Voice ProcessLocation: Electronic City, Bengaluru Are you a compassionate and customer-focused individual looking to make a difference in the healthcare industry? We are seeking enthusiastic and dedicated Customer Support Executive to join our growing team in Electronic City. This role offers an excellent opportunity to be the first point of contact for patients and healthcare providers, providing essential support and ensuring smooth operations.  ·Roles and Responsibilities:- ·  Answer inbound calls from healthcare professionals regarding medical product and service inquiries.·  Resolve issues related to benefits, claims, and eligibility for individual or multiple customers.·  Handle non-clinical Utilization Management issues.·  Transfer calls for non-medical Company products and services.·  Potentially support fax administration, conducting research and preparing documents.·  Authenticate customer and healthcare professional information.·  Accurately document all call information in our system.·  Utilize existing resources to resolve concerns efficiently.·  Maintain professionalism and positive working relationships.·  Validate and organize received information for accessibility.·  Participate in online training for ongoing updates.  We're Looking For:· Excellent communication and interpersonal skills.· Strong attention to detail and accuracy.· Ability to navigate systems and document information effectively.· A commitment to providing outstanding customer service.· Ability to work collaboratively in a team environment.More information about this Customer Support Executive - Healthcare Voice Process JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive - Healthcare Voice Process jobWhat are the job requirements to apply for this Customer Support Executive - Healthcare Voice Process job position? Ans: A candidate must have a minimum of fresher as an Customer Support Executive - Healthcare Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BSc What are the salary requirements for this job? Ans: The salary range is between 20000 and 35000 Monthly. The Salary will depend on the interview. This Customer Support Executive - Healthcare Voice Process is a Full Time in Bangalore. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive - Healthcare Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive - Healthcare Voice Process position? Ans: There are immediate 1 job openings for Customer Support Executive - Healthcare Voice Process in our Organisation.

Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BSc

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