
Assistant Manager Customer Relations
5 days ago
Job Description Job description: - Contact clients with interest in procuring automobiles to offer them sales deals Maintain a list of new/existing customers and occasionally communicate with them to discuss business Job Summary: The Assistant Manager Customer Relationship is responsible for supporting the Customer Relationship Manager in enhancing the overall customer experience at the dealership. This role focuses on building long-term customer loyalty, ensuring satisfaction throughout the sales and after-sales processes, resolving issues efficiently, and contributing to customer retention initiatives. Key Responsibilities: - Assist in managing daily customer relationship operations and inquiries, both in-person and via phone/email. - Support sales and service teams in delivering a consistent and high-quality customer experience. - Maintain contact with customers throughout the vehicle purchase and ownership lifecycle. - Handle customer complaints and concerns with professionalism and timely resolution. - Monitor customer feedback and satisfaction through surveys, follow-ups, and CRM tools. - Help implement customer loyalty programs and retention strategies. - Coordinate with departments (Sales, Service, Finance) to ensure seamless service. - Maintain accurate and updated customer records in the CRM system. - Support event planning and customer engagement initiatives (e.g., test drive events, appreciation days). - Train front-end staff on customer service protocols and dealership standards
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Assistant Manager Customer Relations
1 week ago
Surat, Gujarat, India Nanavati Toyota Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob description:Contact clients with interest in procuring automobiles to offer them sales dealsMaintain a list of new/existing customers and occasionally communicate with them to discuss business Job Summary:The Assistant Manager – Customer Relationship is responsible for supporting the Customer Relationship Manager in enhancing the overall customer...
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Csr (Customer Service Representative)
2 weeks ago
Surat, India HR Manager Full time*Urgent hiring* *English Fluency must* We are seeking a highly motivated and organized Property Management Support Assistant Executive to join our team. As a Support Assistant, you will be responsible for providing administrative and operational support to our property management team, helping our overseas clients to manage their properties and ensure the...
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Customer Relations Executive
4 weeks ago
Surat, India Mycityband Full timeJob Description We are looking for a proactive Customer Relations Executive to enhance customer engagement and support sales initiatives at our automobile dealership. The ideal candidate should have prior experience in the automobile sector and excellent communication skills. Key Responsibilities - Call customers to inform and invite them to dealership...
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Customer Relationship Executive(Female Only)
2 weeks ago
Surat, India HR Manager Full timeGenerating new leads & develop a relationship with new BDE of brands using social media websites ie. LinkedIn, Facebook, Instagram, and website - Stay in touch with existing customers and generate new leads - Understanding and addressing the individual needs of key customers. - Coordinate with FE to find the best property for a client - Prepare documents...
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Customer Relations Intern
6 days ago
Surat, Gujarat, India TASTA Full time**Role Overview** As a Customer Relations & Styling Intern, you will be the face of TASTA, assisting customers with styling needs and ensuring an exceptional shopping experience. This role combines customer service with creative styling, making it ideal for fashion enthusiasts who enjoy interacting with people. **Key Responsibilities** - Greet and assist...
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Customer Relations Executive
4 weeks ago
Surat, India Mycityband Full timeJob Description We are seeking a Customer Relations Executive to join our team in India. The ideal candidate will have 1-2 years of experience in customer service, focusing on building relationships and ensuring customer satisfaction. Responsibilities - Manage customer inquiries and provide timely responses to customer issues. - Build and maintain strong...
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Customer Relations Manager
4 days ago
Mumbai, Maharashtra, India, Maharashtra Hubtown Limited Full timeManage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and generating revenue for the company through timely recoveries.About the RoleManage and analyse customer interactions and data throughout the customer lifecycle, with the goal...
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Customer Relations Manager
1 week ago
Pune, India Godrej Properties Limited Full timeJob Description Company Description Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each development combines a 121-year legacy of excellence and trust with cutting-edge design and technology. The company has received over 200 awards and recognitions in recent years, including...
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Customer Relations Representative
2 weeks ago
Bhatar, Surat, Gujarat, India Viken Tape Limited Full time**Job Summary**: We are seeking a dynamic and customer-centric individual to join our Customer Relationship Management team as a Customer Relationship Executive. This role is pivotal in nurturing and enhancing customer relationships, ensuring customer satisfaction, and driving loyalty. If you have a passion for building strong connections with customers,...
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Customer Relations Manager
5 days ago
Kozhikode / Calicut, Kozhikode, India BrandsTrek Full timeJob Description Company Description Creative brandstrek LLP. Role Description This is a full-time, on-site role located in Kozhikode for a Customer Relations Manager. The Customer Relations Manager will be responsible for managing customer relationships, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They will also...