Account Manager

Account Manager - Government Business Description - Job Summary This role is responsible for focusing on enterprise accounts and aligning the organization s capabilities with clients business priorities to drive long-term revenue growth while strengthening customer relationships The role creates and executes strategic plans to build a robust sales pipeline while collaborating across teams to ensure unified customer success The role stays informed about industry trends and utilizes data-driven insights to enhance customer relationships mentor junior team members and drive organizational success Responsibilities Understands the client industry to identify the client s business strategies and challenges and align the organization s capabilities to the client s business and IT priorities Builds and executes account business plans including transactional and strategic initiatives to grow the organization s share in the accounts Acts as the voice of the customer within the organization driving product improvements and enhancements based on customer feedback Strengthens the organization s relationship with the client maintaining a high level of loyalty and acting as a trusted advisor for business and IT-related concerns Collaborates closely with internal teams including marketing product management and technical support to ensure a unified approach to customer success Develops a business-case approach to provide business rationale for client proposals and investments Builds and maintains sales pipeline activity by identifying nurturing and closing new solution opportunities Utilizes data and analytics to identify trends opportunities and areas for improvement in customer relationships Stays updated on industry trends and competitive landscape to provide informed guidance to customers Provides guidance and mentorship to junior account managers sharing best practices and insights Education Experience Recommended Four-year or Graduate Degree in Sales Marketing Business Administration or any other related discipline or commensurate work experience or demonstrated competence Typically has 10 years of work experience preferably in customer relationship management account management or a related field Preferred Certifications NA Knowledge Skills Account Management Business Development Business Planning Business To Business Cross-Selling Customer Relationship Management Finance Market Share Marketing Merchandising Product Knowledge Sales Management Sales Process Sales Prospecting Sales Strategy Sales Territory Management Salesforce Selling Techniques Upselling Value Propositions Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact Scope Impacts large functions and leads large cross-division functional teams or projects Complexity Provides highly innovative solutions to complex problems within established policy Disclaimer This job description describes the general nature and level of work performed in this role It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc These may be subject to change and additional functions may be assigned as needed by management Job - Sales Schedule - Full time Shift - No shift premium India Travel - Relocation - Equal Opportunity Employer EEO - HP Inc provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law s Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested This information is provided voluntarily The information obtained will be kept in strict confidence For more information review HP s or read about your rights as an applicant under the law here