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Client Servicing
4 weeks ago
Location: 238, Paras Trade Center, Gwal Pahari, Gurugram, Haryana – 122003 Employment Type: Full-Time | Working Days: 6 Days a Week Experience: 3–5 Years Joining: Immediate Are you a dynamic Client Service & Social Media Manager ready to excel at Circuit Story? We are seeking an enthusiastic and proactive individual with 3-5 years of experience to join our team as a Client Service & Social Media Manager. If you have a passion for building strong client relationships, a knack for engaging online communities, and are eager to drive brand success across digital platforms, we want to hear from you. What You'll Do: - Client Relationship Management: Serve as the primary point of contact for assigned clients, building strong relationships, understanding their needs, and ensuring their satisfaction with our services. - Social Media Strategy & Execution: Develop and implement comprehensive social media strategies, manage content calendars, create engaging posts, and monitor performance across various platforms (e.g., Facebook, Instagram, , Twitter). - Content Collaboration: Work closely with our creative and content teams to ensure social media content aligns with client objectives and brand voice. - Reporting & Analysis: Monitor social media trends, track key performance indicators (KPIs), analyze data, and provide regular reports with actionable insights to clients and internal teams. - Problem Solving: Address client inquiries and concerns promptly and effectively, ensuring a high level of service delivery. What We're Looking For: - 3-5 years of experience in client service and social media management, preferably within an agency setting. - Proven track record of managing multiple client accounts and successful social media campaigns. - Strong understanding of various social media platforms, analytics tools, and best practices. - Excellent communication, presentation, and interpersonal skills. - Ability to work independently and as part of a team in a fast-paced environment. - A strong understanding of English, both written and spoken, for effective client communication and content creation. Why Join Circuit Story? - Opportunity to work with a diverse portfolio of clients and make a direct impact on their growth. - A collaborative and supportive work environment. - Growth opportunities within a forward-thinking agency. - Work Schedule: 6 days a week, with Sunday as a fixed off. Immediate Joiners or Short Notice Period Preferred: We are looking for candidates who can join us immediately or within a maximum notice period of 15 days. To Apply: Please send your CV to hr@providenceadworks.in and ensure you mention the designation "Client Service & Social Media Manager" in the email subject line.
