Urgent Customer Service Executive Jobs Opening in Reputed Insurance at Mumbai-Others, MumbaiLess

5 hours ago


Mumbai, India Reputed Insurance Full time

ABOUT THE JOB: We are hiring friendly and experienced people to help our health insurance customers. If you’ve worked in life or health insurance before and can speak clearly and confidently,this job is for you. KEY RESPONSIBILITIES • Handle customer queries related to health insurance policies • Assist in policy servicing, claims, renewals, and issue resolutions • Ensure high levels of customer satisfaction and compliance with regulatory standards • Maintain accurate call records and follow up where necessary. WHO CAN APPLY: • Must have completed 12th (HSC) • Must have 6 months of experience in life or health insurance • Must have good communication skills.Required Skills Technical Skills: Knowledge of health insurance terminology and processes (TPA, policy issuance, claims, underwriting) Experience with CRMs or ticketing systems Good typing speed and email drafting skills Proficiency in MS Office – Word, Excel, and Outlook Communication Skills: Fluent in English, Hindi and local language Clear and empathetic voice with the ability to explain medical/insurance terms in simple language Strong listening and interpersonal skills Soft Skills: Patience and emotional intelligence, especially while dealing with distressed customers Problem-solving and logical thinking Ability to multitask and prioritize in a fast-paced environment High attention to detail and accuracyMore information about this Customer Service Executive JobPlease go through the below FAQs to get all answers related to the given Customer Service Executive jobWhat are the job requirements to apply for this Customer Service Executive job position? Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Service Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Service Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Service Executive position? Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

12th Pass (HSE)



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