(Urgent) Customer Support Associate Jobs Opening in Navir Consultants at Mumbai-Others, MumbaiLess
3 weeks ago
We are hiring enthusiastic and dedicated Customer Support Associate for the insurance process. This role is ideal for Graduates who are either fresher or have prior experience, and are looking to build a stable and rewarding career in the customer service domain. JOB RESPONSIBILITIES Handle customer queries related to insurance policies and services with professionalism and clarity.Ensure accurate and timely responses to customer inquiries Work collaboratively within a team to meet performance goals and service standard Who can ApplyGraduation is a must Fluent in Tami lor Malayalam with good English communication Freshers and experienced both are welcome Flexible with Day rotational shifts and Weekly rotational offs Shift Time: 9:30 AM to 6:30 PM (Fixed)Key Responsibilities 1. Customer Interaction Handle incoming calls, chats, or emails from policyholders, agents, or prospects. Provide clear and correct information regarding policies, premiums, claims, renewals, and other insurance-related topics. Assist customers in understanding policy benefits, terms and conditions, and claim processes. Explain billing, payment options, and document requirements clearly and professionally. 2. Claims & Policy Support Assist with the initiation or follow-up of insurance claims. Guide customers in submitting the correct documents. Track and update claim statuses or escalate cases to the concerned department when needed. Help with policy endorsements, renewals, and policy issuance queries. 3. Problem Solving Resolve customer complaints and queries on time, ensuring a positive customer experience. Record customer issues accurately in the system for tracking and analysis. Provide alternate solutions or escalate unresolved issues appropriately. Follow up with customers for feedback, pending documents, or ongoing issues. 4. Documentation & Data Entry Maintain accurate and up-to-date records of all customer interactions and transactions. Use CRM or internal software tools to log details of inquiries, complaints, or actions taken. Ensure data privacy and compliance with insurance industry regulations and company policy. 5. Coordination Coordinate with other internal teams such as claims, underwriting, accounts, and IT for issue resolution. Forward necessary documents or queries to the right department in a timely manner. Work closely with supervisors and quality analysts to improve process effectiveness.More information about this Customer Support Associate JobPlease go through the below FAQs to get all answers related to the given Customer Support Associate jobWhat are the job requirements to apply for this Customer Support Associate job position? Ans: A candidate must have a minimum of fresher as an Customer Support Associate What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Associate is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Associate position? Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.
B.Com, BA, BBA/BBM, Other Graduate
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Mumbai, India Navir Consultants Full timeSales Job: Across MumbaiProduct- home loansOn-role (payroll)Salary- Rs. 18,000 per month fixedTiming- 10am to 7pm fixedFixed job 6 days (Monday to Saturday)Unlimited incentivesCompulsorily only graduatesPreference: Bike ownersFreshers or experiencedGood CommunicationJoining: Immediately or in 10-15 daysKey Responsibilities Lead Generation and Prospecting...
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Opening For Human Resource Executive
2 weeks ago
Navi Mumbai, India Navir Consultants Full timejob title: hr executivecompany: navir consultantsabout navir consultants:navir consultants is a growing consulting firm committed to delivering top-quality recruitment and hr solutions to our clients across various industries. we value efficiency, professionalism, and a positive work environment.key responsibilities:manage end-to-end recruitment: sourcing,...
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Mumbai, India Navir consultants Full timeProcess: Recruitment (Insurance & Banking Hiring Preferred)Location: Work from Home (Preference: Candidates near Belapur, Navi Mumbai)Job Type: Full-timeKey Responsibilities:Manage end-to-end recruitment: sourcing, screening, interviewing, and onboarding candidates.Post jobs on portals and source profiles through multiple channels.Coordinate with clients and...
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Navi Mumbai, India Navir Consultants Full timewe are currently hiring customer service executives for heaps company.job responsibilities:handle customer queries and provide timely assistance.deliver clear and accurate information to customers.maintain a polite and professional tone during all interactions.work collaboratively with the team to ensure customer satisfaction.follow company guidelines and...
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Job Opening: Corporate Communication: Mumbai
1 week ago
Mumbai, India TopGear Consultants Full timeThe Opening is with Leading Insurance Company for their office in Mumbai. **Role: Corporate Communication** Job Responsibilities: - In association with the group marketing team define and implement the corporate guidelines with regards to branding and marketing activities. - Develop and implement the EB/Non-EB communication and marketing strategy for the...
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Navi Mumbai, India Navir Consultants Full timeabout the role:we're looking for individuals with strong communication skills to handle inbound customer queries efficiently and deliver an excellent service experience.who can apply:-graduates (freshers are welcome)-hsc (12th pass) candidates with a minimum of 6 months of customer service experience.-excellent english communication skills (versant level 5...
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Ghansoli, Navi Mumbai, Maharashtra, India Concerto Software and Systems Full timeUrgent Opening for Customer Support Associate **Educational qualification**: - Under Graduate/Any Graduate **Work Timing**: - 24*7 with Rotational shifts with one weekly off. **Experience**: - Fresher - Good communication skills verbal and written System/Transactions Monitoring Analyzing Production issues Raising the production issues with the concern...
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Mumbai, India A Reputed Company Full timeABOUT THE JOB:We are hiring enthusiastic and dedicated Customer Support Associate for the insurance process. This role is ideal for Graduates who are either fresher or have prior experience, and are looking to build a stable and rewarding career in the customer service domain.KEY RESPONSIBILITIES:*Handle customer queries related to insurance policies and...
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Urgent Job Opening-regulatory Affairs
1 day ago
Mumbai, India TopGear Consultants Full timeHiring with a Pharmaceutical and Life sciences Company for their office in Mumbai **Role: Regulatory Affairs** **Roles & Responsibilities**: - Evaluate the CMC documents received from alternate vendors of existing starting materials and intermediates for their adequacy. Design the control strategy and make appropriate submissions for the inclusion of...
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French Mumbai Office Job or International Bpo
2 weeks ago
Mumbai, Maharashtra, India Enhanceplus Consultants Full timeHiring For Immediate Joining For French Language Process -Voice Location - Mumbai Office Urgent hiring for French language specialist - Work from Office No. of Openings: 10 Designation - French Language Interpreter/ customer associate Salary - Upto 10 LPA Work from office B2 & above certification is mandatory Contact person -Anchal...
