(Urgent) Customer Support Associate Jobs Opening in Navir Consultants at Mumbai-Others, MumbaiLess
8 hours ago
We are hiring enthusiastic and dedicated Customer Support Associate for the insurance process. This role is ideal for Graduates who are either fresher or have prior experience, and are looking to build a stable and rewarding career in the customer service domain. JOB RESPONSIBILITIES Handle customer queries related to insurance policies and services with professionalism and clarity.Ensure accurate and timely responses to customer inquiries Work collaboratively within a team to meet performance goals and service standard Who can ApplyGraduation is a must Fluent in Tami lor Malayalam with good English communication Freshers and experienced both are welcome Flexible with Day rotational shifts and Weekly rotational offs Shift Time: 9:30 AM to 6:30 PM (Fixed)Key Responsibilities 1. Customer Interaction Handle incoming calls, chats, or emails from policyholders, agents, or prospects. Provide clear and correct information regarding policies, premiums, claims, renewals, and other insurance-related topics. Assist customers in understanding policy benefits, terms and conditions, and claim processes. Explain billing, payment options, and document requirements clearly and professionally. 2. Claims & Policy Support Assist with the initiation or follow-up of insurance claims. Guide customers in submitting the correct documents. Track and update claim statuses or escalate cases to the concerned department when needed. Help with policy endorsements, renewals, and policy issuance queries. 3. Problem Solving Resolve customer complaints and queries on time, ensuring a positive customer experience. Record customer issues accurately in the system for tracking and analysis. Provide alternate solutions or escalate unresolved issues appropriately. Follow up with customers for feedback, pending documents, or ongoing issues. 4. Documentation & Data Entry Maintain accurate and up-to-date records of all customer interactions and transactions. Use CRM or internal software tools to log details of inquiries, complaints, or actions taken. Ensure data privacy and compliance with insurance industry regulations and company policy. 5. Coordination Coordinate with other internal teams such as claims, underwriting, accounts, and IT for issue resolution. Forward necessary documents or queries to the right department in a timely manner. Work closely with supervisors and quality analysts to improve process effectiveness.More information about this Customer Support Associate JobPlease go through the below FAQs to get all answers related to the given Customer Support Associate jobWhat are the job requirements to apply for this Customer Support Associate job position? Ans: A candidate must have a minimum of fresher as an Customer Support Associate What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Associate is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Associate position? Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.
B.Com, BA, BBA/BBM, Other Graduate
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Mumbai, India Navir Consultants Full timeSales Job: Across MumbaiProduct- home loansOn-role (payroll)Salary- Rs. 18,000 per month fixedTiming- 10am to 7pm fixedFixed job 6 days (Monday to Saturday)Unlimited incentivesCompulsorily only graduatesPreference: Bike ownersFreshers or experiencedGood CommunicationJoining: Immediately or in 10-15 daysKey Responsibilities Lead Generation and Prospecting...
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Mumbai, India Navir consultants Full timeProcess: Recruitment (Insurance & Banking Hiring Preferred)Location: Work from Home (Preference: Candidates near Belapur, Navi Mumbai)Job Type: Full-timeKey Responsibilities:Manage end-to-end recruitment: sourcing, screening, interviewing, and onboarding candidates.Post jobs on portals and source profiles through multiple channels.Coordinate with clients and...
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Navi Mumbai, India Navir Consultants Full timekey responsibilities:1. handle outbound calls for collection activities.2. communicate professionally and clearly with customers.3. ensure timely follow-ups and achieve daily collection targets.4. maintain accurate records of customer interactions and follow-updetails.5. coordinate with internal teams to resolve escalated issues.eligibility:1. education:...
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Urgent Job Opening-regulatory Affairs
1 week ago
Mumbai, India TopGear Consultants Full timeHiring with a Pharmaceutical and Life sciences Company for their office in Mumbai **Role: Regulatory Affairs** **Roles & Responsibilities**: - Evaluate the CMC documents received from alternate vendors of existing starting materials and intermediates for their adequacy. Design the control strategy and make appropriate submissions for the inclusion of...
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Mumbai, India A Reputed Company Full timeABOUT THE JOB:We are hiring enthusiastic and dedicated Customer Support Associate for the insurance process. This role is ideal for Graduates who are either fresher or have prior experience, and are looking to build a stable and rewarding career in the customer service domain.KEY RESPONSIBILITIES:*Handle customer queries related to insurance policies and...
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Urgent Opening for Customer Support Associate
2 weeks ago
Ghansoli, Navi Mumbai, Maharashtra, India Concerto Software and Systems Full timeUrgent Opening for Customer Support Associate **Educational qualification**: - Under Graduate/Any Graduate **Work Timing**: - 24*7 with Rotational shifts with one weekly off. **Experience**: - Fresher - Good communication skills verbal and written System/Transactions Monitoring Analyzing Production issues Raising the production issues with the concern...
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Job Opening: Regulatory Affairs: Mumbai
2 weeks ago
Mumbai, India TopGear Consultants Full timeThe Company Leading with Pharma and Chemical company for their office in Mumbai. **Role: Regulatory Affairs: Mumbai** **Job Description**: **The position is responsible for Regulatory Affairs department where the person shall be responsible for the preparation, review and submission of API DMFs, LCM activities, Deficiency responses and customer support for...
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Mumbai, Maharashtra, India Enhanceplus Consultants Full timeUrgent hiring for French language specialist - Work from Office Mumbai No. of Openings: 10 Designation - French Language Interpreter/ customer associate Salary - Upto 10 LPA Work from office B2 & above certification is mandatory Contact person -Anchal Singh WorkFromoffice #French #Interpreter #InternationalBpo **Job Types**: Full-time,...
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Urgent Opening L1l2 Support
2 weeks ago
Mumbai, India Kaushal placement services Full timeUrgent opening L1 and L2 Support - Mumbai L1 and L2 Support Roles Project: Cloud-Based Web and Mobile Sales CRM System salary - 4-7 lac imm joining Skills Required: 3. Ability to have good technical knowledge around PL/SQL, APIs, JIRA ticketing tool, Cloud - based architecture and infrastructure/networking. 4. Ability to make logical decisions,...
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Opening: Client Servicing
3 days ago
Mumbai, India TopGear Consultants Full time**The opening is with leading insurance broking company for their office in Mumbai.** **Role : Client Servicing.** **Location : Mumbai.** **Experience : More than 2 years of Experience **Roles & Responsibilites** - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding...
