Executives

4 days ago


Noida India EXL IT service management Full time

Job Description

Basic Function

- Good understanding of accounts receivable processes
- Ensuring all queries are resolved in an efficient manner
- Complete month end reporting responsibilities
- Familiarity with month-end close activities and AR-related reporting
- AR ledger accounting and control

Performance Parameters

- Process performance as per agreed KPIs
- Attendance & Schedule adherence
- Team objectives and accomplishment of assigned goals

Primary Interactions

Internal

- Assistant Manager/ Lead Assistant Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
- Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions

External

- Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans
- Escalation teams at the client end for the purpose of seeking clarifications & answering queries

Work Experience & Other Requirements

- Commerce Graduate with 1 to 3 years of experience
- Experience in ERP systems (PeopleSoft, Oracle, SAP) is desirable.
- Good level of knowledge and experience in Accounts Receivable.
- Excellent communication skills.
- Ensure adherence to process SLAs and controls.
- Strong accounting skills, analytical skills, and accuracy with numbers.


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