Microsoft 365 Administrator

3 days ago

Noida India Flexsin Inc. Full time

Job Description

Job Description

Flexsin is hiring an adept Microsoft 365 Administrator.with an experince of 4 years of experience. Immedate joiners will be preffered.

Responsibilities

- Responsible for service administration and account maintenance
- Manage customer Office365 environment at L2 L3 level
- Should know of different licenses in Office 365 and different type of admin groups
- Address client connectivity client software and mobility installation issues
- Good Knowledge of O365 Security and Compliance
- Exchange Online related to exchange administration
- Knowledge of Distribution Group Management User Mailbox Setup Delegations Resource
- Mailbox Configuration Mailbox Restorations Shared Mailbox Setup Delegations
- Exposure to exchange hybrid environment
- Should hold knowledge of various policies related to Exchange
- Maintain troubleshoot email gateways anti spam
- Maintain existing Exchange infrastructure including Mail Gateway
- Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions
- Knowledge of Azure AD Connect Services Object Filtering Group Filtering
- Major Responsibility of Incident Management i e troubleshooting and leading critical or urgent issues on email and mobility infrastructure and driving them to resolution as per the agreed SLAs with customer
- Provides support administration maintenance for Microsoft Teams, OneDrive, SharePoint Online, Office Suite
- Performs root cause analysis of critical outage and incidents engineer permanent solutions and coordinate implementation
- Monitor daily operations to ensure continuity of service.
- Routing Mail Flow and Set up Installation concepts.

Required Qualifications & Experience

- Bachelor&aposs in Computer Science, Engineering, or a related field.
- 4+ years of experience in related technology/Skills
- Good knowledge on Intune Microsoft Teams OneDrive
- Good in spoken and written communication skills.
- Manage services using supplier and the client implemented ITIL processes and practices
- Operate and provide the day to day support
- Good knowledge in PowerShell
- Identifies and participates in improvement opportunities spanning service delivery user experience security etc
- Knowledge of Azure Active Directory
- Knowledge of Ticketing tools like Service Now will be an Added advantage

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