Office 365 Administrator

ShortDescriptionStr
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Overall 8+ years of experience as an IT admin and minimum of 3 years hands-on experience administering Office 365/Microsoft 365 environments in mid-to-large enterprises.
- Proficiency with Microsoft PowerShell for automation and administration of Office 365 services.
- Experience with hybrid Active Directory environments and Azure AD Connect.
- Familiarity with Microsoft Intune, Conditional Access, Defender for Office 365, Information Protection, and Microsoft Purview compliance portal.
- Ability to manage user lifecycle, licenses, policies, and role-based access control (RBAC) across the Microsoft 365 ecosystem.
- Excellent communication, documentation, and cross-team collaboration skills.
- Experience with change management processes and working in regulated or security-conscious environments (e.g., HIPAA, GDPR, SOX).

**Certifications (preferred)**:
Microsoft 365 Certified: Enterprise Administrator Expert

Microsoft 365 Certified: Security Administrator Associate

Microsoft 365 Certified: Teams Administrator Associate

Microsoft Certified: Identity and Access Administrator Associate

InternalQualificationsStr
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Overall 8+ years of experience as an IT admin and minimum of 3 years hands-on experience administering Office 365/Microsoft 365 environments in mid-to-large enterprises.
- Proficiency with Microsoft PowerShell for automation and administration of Office 365 services.
- Experience with hybrid Active Directory environments and Azure AD Connect.
- Familiarity with Microsoft Intune, Conditional Access, Defender for Office 365, Information Protection, and Microsoft Purview compliance portal.
- Ability to manage user lifecycle, licenses, policies, and role-based access control (RBAC) across the Microsoft 365 ecosystem.
- Excellent communication, documentation, and cross-team collaboration skills.
- Experience with change management processes and working in regulated or security-conscious environments (e.g., HIPAA, GDPR, SOX).

**Certifications (preferred)**:
Microsoft 365 Certified: Enterprise Administrator Expert

Microsoft 365 Certified: Security Administrator Associate

Microsoft 365 Certified: Teams Administrator Associate

Microsoft Certified: Identity and Access Administrator Associate

InternalResponsibilitiesStr
- Administer and support all core Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Azure AD, Microsoft Entra, and Purview.
- Implement, monitor, and refine Microsoft 365 security and compliance configurations, including Conditional Access, Data Loss Prevention (DLP) policies, sensitivity labels, and other relevant controls.
- Utilize Microsoft Purview for compliance auditing, insider risk management, data lifecycle management, and regulatory compliance initiatives.
- Automate administrative tasks using advanced PowerShell scripting, including account provisioning, mailbox management, license assignments, and reporting.
- Support hybrid identity infrastructure using Azure AD Connect, and troubleshoot identity sync issues between on-premises AD and Azure AD.
- Manage Microsoft 365 tenant-level settings, service health, change management, and feature rollout through the Microsoft 365 admin center and Message Center.
- Configure and maintain mobile device management (MDM/MAM) policies via Intune and Microsoft Endpoint Manager.
- Conduct regular security audits, threat analytics reviews using Microsoft Defender, and remediation planning in collaboration with the security team.
- Provide Tier 2/3 support to end-users and IT service desk for complex Microsoft 365-related issues, including Teams telephony or SharePoint permissions.
- Develop documentation, runbooks, and user training materials; conduct end-user training sessions to improve adoption and security awareness.
- Participate in the planning and implementation of new Office 365 services, integrations, and governance policies aligned with the enterprise IT strategy.
- Stay abreast of Microsoft roadmap changes, emerging features, and best practices for cloud collaboration and security.

ExternalResponsibilitiesStr
- Administer and support all core Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Azure AD, Microsoft Entra, and Purview.
- Implement, monitor, and refine Microsoft 365 security and compliance configurations, including Conditional Access, Data Loss Prevention (DLP) policies, sensitivity labels, and other relevant controls.
- Utilize Microsoft Purview for compliance auditing, insider risk management, data lifecycle management, and regulatory compliance initiatives.
- Automate administrative tasks using advanced PowerShell scripting, including account provisioning, mailbox management, license assignme