Associate Director, Delivery Management Specialist

Job Description

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Delivery Management Specialist

In this role you will:

- Monitor the portfolio health of Lending and coach the team to deliver world-class standards.

- Oversee capacity alignment and recruitment

- Develop and maintain strong relationships on a matrix and virtual basis with key champions, advocates and colleagues to enable effective execution of plans globally.

- Work collaboratively with colleagues in the Global Businesses, Global Functions and geographies to ensure seamless delivery of global campaigns, adapting for local context and culture as required.

- Share best practices and broaden knowledge with the global network.

- Anticipate and identify issues that require a response and marshal team resources to deliver effective communications and engagement outcomes.

- Personally demonstrate highest standard of HSBC's values.

- Support the success of meeting Lending metrics & targets, tracking and ensuring continuous improvement.

- Ensure adherence to all set governance and policies.

- Ensure delivery of activities within owned budget and actively find ways to standardise and streamline activities to make them more cost effective.

Requirements

To be successful in this role, you should meet the following requirements:

- Overall 17+ yrs exp
- Lean Portfolio Management experience in a large-scale environment (ideally financial services)
- Asset and value tracking expertise mapping capacity to demand and tracking the value delivered
- Technology leadership with a passion for driving the business agenda
- Extensive experience managing complex enterprise-wide business and IT portfolios within FTSE100 companies
- Experience of using data for portfolio prioritisation recommendations, reporting, decision making and escalation
- Facilitating team discussions and engagement to identify issues and dependencies with other delivery teams to create a portfolio view and enable effective prioritisation
- Consultancy approach and skillset with the ability to identify and articulate complex problems and solutions
- Commercially viable and understands external vendor commercial constructs
- Ability to lead and influence global teams
- Strong understanding of operational effectiveness and strong delivery drive
- Strong people leadership, teamwork, gathering information and analyzing, judgment and decision making, communication competencies
- Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe
- Excellent experience of managing budgets and cost plans.

You'll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by - HSBC Software Development India

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