Associate Director

1 day ago


Hyderabad, Telangana, India Keka HR Payroll Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Company

Keka has been a silent revolution in the making since our launch 8 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform, all with zero advertising spend and pure customer love.

We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don't hide our shortcomings and aren't afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.

In November 2022, the company recently secured India's largest Series A SaaS funding with a whopping $57 million from WestBridge Capital.

About the Role:

  • We are seeking an experienced Associate Director to lead our Onboarding team within the Customer Success department.
  • The ideal candidate will have 12-15 years of experience in customer success, with a strong background in onboarding processes and procedures.
    The Associate Director will be responsible for overseeing the onboarding of new customers, ensuring a seamless transition from sales to implementation, and driving customer success and satisfaction.

Roles and Responsibilities:

  • Develop and implement onboarding strategies and processes to ensure successful customer adoption and satisfaction.
  • Lead a team of onboarding specialists, providing guidance, support, and mentorship. Collaborate with sales, product, and support teams to ensure a smooth transition for new customers.
  • Monitor and analyse onboarding metrics to identify areas for improvement and optimize processes.
  • Act as a liaison between customers and internal teams to address any issues or concerns during the onboarding process.
  • Develop training materials and resources for customers to facilitate self-service onboarding.
  • Stay up-to-date on industry trends and best practices in customer onboarding to drive continuous improvement.

Qualifications:

  • Bachelor's degree in business, Marketing, or related field.
  • 12-15 years of experience in customer success, with at least 5 years in a leadership role. Proven track record of successfully managing customer onboarding processes and driving customer success.
  • Excellent communication, leadership, and problem-solving skills.
  • Strong analytical skills and ability to interpret data to drive decision-making.
  • Experience working in a SaaS or technology company is preferred.

  • Associate Director

    2 weeks ago


    Hyderabad, Telangana, India Deloitte Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job requisition ID :: 89445Date: Sep 15, 2025Location: HyderabadDesignation: Associate DirectorEntity: Deloitte Shared Services India LLPAs a Client Service Associate Director (CSAD) you'll work with senior leaders, subject matter experts to deliver the best of Deloitte, strengthen relationships with our most important clients. With a client-first mindset,...

  • Associate Director

    23 hours ago


    Hyderabad, Telangana, India Harvest Craft Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionHarvest Craft is a leading farm-to-shelf supplier specializing in fresh produce, staples, and FMCG categories. The company partners with quick commerce platforms and modern retail chains to deliver high-turnover SKUs with a strong focus on freshness, shelf-life optimization, and reliable fulfillment. Harvest Craft's supply chain model...


  • Hyderabad, Telangana, India Nxtwave Disruptive Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Associate Creative DirectorLocation: India (Hybrid/Onsite as per company policy)Experience: 7 to12 yearsIndustry: Media, Advertising, Marketing, Creative Agencies, or Digital Content ProductionAbout the RoleWe are looking for a highly creative and strategic Associate Creative Director to partner with our Creative Director and Video Director in driving...


  • Hyderabad, Telangana, India AMPS Full time ₹ 50,00,000 - ₹ 80,00,000 per year

    Company: AMPS - Advanced Medical Pricing SolutionsJob Title: Director/Associate Director - Data & Azure Cloud ArchitectureLocation:Hyderabad, IndiaIndustry:IT | US HealthcareAbout AMPS:AMPS is a leading US-based Healthcare Technology company focused on delivering innovative cost containment, payment integrity and pharmacy savings solutions.As part of our...


  • Hyderabad, Telangana, India ABS Group Full time ₹ 13,72,000 per year

    Were Hiring – Associate Director (Executive Education – Open & AMP Programmes)Location: HyderabadFunction: Executive Education (EE)Compensation: Up to 34 LPA Fixed + IncentivesWe are seeking a seasoned professional to join our Executive Education Division as Associate Director – Open & AMP Programmes. This leadership role will be pivotal in driving...

  • Associate Director

    5 days ago


    Hyderabad, Telangana, India Deloitte Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job requisition ID :: 90757Date: Oct 17, 2025Location: HyderabadDesignation: Associate DirectorEntity: Deloitte Touche Tohmatsu India LLPRole Overview:As an Associate Director / Senior Manager in the Oracle Fusion Financials practice, you will lead large-scale Oracle Cloud ERP transformation programs, drive business development initiatives, and provide...


  • Hyderabad, Telangana, India Amgen Technology Private Limited Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Associate Director, Biostatistical Programming Career CategoryResearch Job Description Associate Director, Biostatistical Programming HOW MIGHT YOU DEFY IMAGINATION? If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the...

  • Associate Director

    4 days ago


    Hyderabad, Telangana, India, Telangana Allegis Global Solutions Full time

    Role Summary: Associate Director, RPO OperationsReporting to the Director, RPO Operations, you'll lead end-to-end service delivery for recruitment, ensure best practices across the lifecycle, and represent the Allegis Global Solutions brand with every stakeholder interaction. You’ll also play a key role in driving KPIs, strengthening client relationships,...


  • Hyderabad, Telangana, India, Telangana NxtWave Full time

    Associate Creative Director - Job Description About NxtWaveNxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers.To help scale our creative ambition, we’re looking for an Associate Creative Director, a...

  • Associate Director

    3 days ago


    Hyderabad, Telangana, India Allegis Global Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Director Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top...